Error, Timeout Whenever Captcha is Called

  • pinballw

    (@pinballw)


    7 years, 3 months ago

    Installed and activated invisible captcha and applied to forms, WooCoommerce, etc. Whenever I go to test the captcha times out within a few seconds displaying the following error message: “Please solve Captcha correctly” and reloading the captcha. If the message does not force the viewport to change then I can complete the captcha (eg Contact page) but if it does then the user cannot ever complete the process (eg Checkout page).

    Not sure what is causing this time out, but I have noticed a correlation:
    When I have Size set to Invisible this issue occurs, otherwise it does not.

    As noted, I setup an invisible captcha and hence would like to utilize this feature.

    I am not using buddypress or multisite (since I see you ask this in a lot of support tickets).

    • This topic was modified 7 years, 3 months ago by pinballw.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shamim Hasan

    (@shamim51)

    7 years, 3 months ago

    Invisible captcha needs to capture js button click event. if other plugin (eg. woocommerce) capture same event then it conflict.

    I will try to find a way to overcome this. You can continue to use other size captcha in this case.

    Thread Starter pinballw

    (@pinballw)

    7 years, 3 months ago

    A solution is definitely needed for use of Invisible Captcha with WooCommerce then. Thank you so much.

    Thread Starter pinballw

    (@pinballw)

    7 years, 2 months ago

    I have been continuing to wonder about this issue. I was reading parameters on recaptcha and wondered if the section under “Invoking the invisible reCAPTCHA challenge after client side validation” at the bottom of this page is relevant?

    https://developers.google.com/recaptcha/docs/invisible

Viewing 3 replies - 1 through 3 (of 3 total)

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