Error to broadcast pages

  • Resolved fayteam

    (@fayteam)


    3 months ago

    Hi,

    I’m experiencing an issue while using Broadcast plugin in a WordPress Multisite installation. I use Divi template.

    When I broadcast a page from the parent site to a child site, the following happens:

    • The process ends with the message: “There has been a critical error on this website.” Although, the page is cloned on the child site.
    • Because of this error, the broadcast link between the parent and the child post is not saved.

    Interestingly, if I initiate the broadcast from the child site instead, the process completes correctly and the posts remain properly linked.

    Additional notes:

    • The issue occurs even without using the Divi Builder.
    • The cloning works, but the linking step seems to fail after the post is created.

    Could you advise what might cause this behavior or what logs/settings I should check?

    Thank you for your help.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    3 months ago

    The “critical error” message is a very generic message. To find the exact cause, have a look at your webserver’s error log for a “fatal error” or something similar.

    Broadcasting from the planned child site to the planned parent site working could be because the plugins are not the same on both sites. WordPress only loads the plugin on the site that is being broadcasted from.

    Thread Starter fayteam

    (@fayteam)

    2 months, 4 weeks ago

    Hi,

    We believe the issue might be related to the language plugin. If it is activated on both sites, the error does not appear. Thanks.

    Would it be possible to test the add-on plugin for Divi before purchasing the third-party pack?

    Thanks and best regards

    Plugin Author edward_plainview

    (@edward_plainview)

    2 months, 4 weeks ago

    I’m afraid I don’t to demos or trials, since I have been burned in the past, but if you e-mail me I can perhaps answer any questions you have in detail.

    [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)

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