Error trying to send from private window

  • Maggieee87

    (@maggieee87)


    2 years, 6 months ago

    All the forms on my web do not work in private windows (chrome or safari), when i click the “send” button, the loader keeps spining indefinitely. In regular browsers, the forms works just fine.

    Any idea what it coluld be???
    Thanks!

    EDIT: ok, so the problem was that I was logged out, when logged in, I can use the forms just fine.

    • This topic was modified 2 years, 6 months ago by Maggieee87.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    2 years, 6 months ago

    What other plugins and theme do you use on the site?

    Thread Starter Maggieee87

    (@maggieee87)

    2 years, 6 months ago

    Plugins (31)
weLaunch Framework por weLaunch.io – 1.0.19
Wanderlust Andreani Shipping - Premium por Wanderlust Web Design – 2.0.0
JSON Basic Authentication por WordPress API Team – 0.1
Advanced Custom Fields PRO por WP Engine – 6.2.0
Advanced Woo Search por ILLID – 2.93
Contact Form 7 por Takayuki Miyoshi – 5.8.3
Duplicate Page por mndpsingh287 – 4.5.3
GTM4WP por Thomas Geiger – 1.18.1
EnvíaloSimple: Email Marketing y Newsletters por EnvialoSimple – 2.1
Facebook for WooCommerce por Facebook – 3.1.4
Smash Balloon Instagram Feed por Smash Balloon – 6.2.6
Solid Security Pro por SolidWP – 8.1.0
WooCommerce Load More Products por BeRocket – 1.1.9.9
Loco Translate por Tim Whitlock – 2.6.6
Shoppable Images Lite por Studio Wombat – 1.2.5
Simple Custom Post Order por Colorlib – 2.5.7
Ultimate Member por Ultimate Member – 2.7.0
Under Construction & Maintenance Mode por WPBrigade – 1.5.1
Under Construction por WebFactory Ltd – 3.97
Payway medio de pago para WooCommerce por IURCO - Prisma SA – 0.2.4
Additional Variation Images Gallery for WooCommerce - Pro por Emran Ahmed – 1.3.18
Additional Variation Images Gallery for WooCommerce por Emran Ahmed – 1.3.21
Advanced AJAX Product Filters for WooCommerce por BeRocket – 1.6.4.5
Mercado Pago payments for WooCommerce por Mercado Pago – 6.9.3
WooCommerce - Product Importer Deluxe por Visser Labs – 3.8.2
WooCommerce Single Variations por weLaunch – 1.4.2
WooCommerce - Store Exporter Deluxe por Visser Labs – 5.3.1
WooCommerce por Automattic – 8.3.1
WP Mail SMTP por WP Mail SMTP – 3.10.0
WordPress REST API Authentication por miniOrange – 3.0.0
WP REST API Controller por Evan Herman – 2.1.2

    Theme
    Nombre: Divi Child
    Versión: 2.0.0
    URL del autor: https://www.elegantthemes.com
    Tema hijo:
    Nombre del tema padre: Divi
    Versión del tema padre: 4.23.1
    URL del autor del tema padre: http://www.elegantthemes.com
    Compatible con WooCommerce:

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    2 years, 6 months ago

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7 and WP Mail SMTP, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

Viewing 3 replies - 1 through 3 (of 3 total)

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