Error: Unexpected Response

  • Resolved krakowvodka

    (@krakowvodka)


    1 year, 3 months ago

    Hey guys, I get the following error pop-up when opening the plugin or clicking on any of the back-up options:

    Unexpected response: {"n":"Existing backups <span class=\"updraft_existing_backups_count\">4</span>","t":"<table class=\"existing-backups-table\" wp-list-table widefat striped\"> ..."}

    The backups still complete, but the error keeps appearing. I don’t know if the back-ups are getting corrupted or not and am concerned that I wouldn’t be able to restore my site with the plugin in future if I needed to.

    Any ideas what’s going on or how to fix?

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support vupdraft

    (@vupdraft)

    1 year, 3 months ago

    Hi,

    Are you using Nord VPN, if so, please try deactivating this?

    The issue has been reported to Nord and they have escalated it but I am afraid you will need to contact them for further advice.

    Please note that whilst this is annoying, it does not in any way affect your backup.

    If you would like me to check your log to ensure your backup is ok, please post it using a tool such as pastebin.com

    Plugin Support vupdraft

    (@vupdraft)

    1 year, 3 months ago

    Hi,

    Are you using Nord VPN, if so please try deactivating this.

    Nord are aware of the issue and have apparently escalated it. You will need to contact them for further updates.

    Assuming you are using Nord VPN, this is not something to worry about, your backup will be fine and will be restorable.

    If you post your backup log using a tools such as pastebin.com, I am more than happy to check it for you to make sure all is well.

Viewing 2 replies - 1 through 2 (of 2 total)

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