so the plugin was working and now it doesn’t? If so, any other recent changes?
also, wpDirAuth doesn’t output that specific error message. closest is
Could not create a new user account. Unknown error.
Is there more to the error message than just what you have listed?
Just what I posted. At this point I can’t tell is it LDAP server or plugin issue because we can’t sign in to change LDAP server settings. Is there any way to disable this plugin manually so that we can authenticate as local users? Would that help at all? Or can I somehow make a local user an admin by changing data in a mysql table?
wpDirAuth doesn’t prevent local users from authenticating, even if LDAP is completely unavailable. Are you absolutely sure you’re using the wpDirAuth plugin for authentication? I see that you’ve posted this same question in the WPMU Ldap Authentication plugin support forum. I would suggest logging into your server and 1. verify which LDAP plugin you’re using, and then 2. renaming the plugin directory to temporarily disable it.
I inherited this WordPress installation a while ago so I am not sure which plugin is in use which is why I posted it on both since I see these two directories under plugins folder. How can I tell which one is in use if we are not able to sign in?
And, I already tried to rename both folders but somehow the error is the same?!
A quick google search shows there’s a match on that error message in wpmu_ldap.functions.php of the WMMU Ldap plugin: https://plugins.svn.ww.wp.xz.cn/wpmuldap/tags/wpmu-ldap_4.0.2/lib/wpmu_ldap.functions.php
You could always back up that directory and then delete it completely from the server. it definitely shouldnt be able to run then,
You were correct, the problem was with the wmmu plugin. Thank you for your help.