Hello @jjfc
I am sorry to hear you are having issue with our plugin. We will do our best to help you out here.
When PayPal rejects a payment, an error like this will be displayed in the checkout:
[UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-MISSING_SHIPPING_ADDRESS
This error can trigger when incomplete address details are sent to PayPal and provides a bit of context for a developer, but as with you, the description can be improved. We are working on getting this upgraded and improved. Please check again that all details in the WC form have been filled in in order to move past this error.
One other instance we saw for this error is for countries such as Ireland or the United Arab Emirates that do not require a zip code. The lack of zip code in the checkout causes a MISSING_SHIPPING_ADDRESS API response. We have put a fix for this in place that will be made available in the next release (version 1.6.0). If this applies also to you, we could provide a testing package so you can test the fix before it is released.
Let me know any of these solutions applied to you.
Kind regards,
Joost
We have not heard back from you in a while, so I’m marking this thread as resolved.
If you have any further questions, please feel free to reopen this topic or create a new one.
