Error Upload images

  • kseniya2017

    (@kseniya2017)


    9 years, 2 months ago

    [ Moved to the Fixing WordPress sub-forum. ]

    Trying to upload images in my media library (I already have images there) and get an error message saying that my images can’t be saved in wp-content. What does that mean and how do I fix it? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Kracke

    (@krack3)

    9 years, 2 months ago

    Have you checked the permissions of the wp-content and/or the wp-content/uploads folders? It could be that WordPress doesn’t have permission to save the file there.

    Thread Starter kseniya2017

    (@kseniya2017)

    9 years, 2 months ago

    I have many images in the library already. Which means WordPress had permissions before but not anymore? I can’t access wp-content. Any idea how do I get there?

    Michael Kracke

    (@krack3)

    9 years, 2 months ago

    Do you have FTP access? What about cPanel?

    Thread Starter kseniya2017

    (@kseniya2017)

    9 years, 2 months ago

    I can login to FileZilla and I see wp-content. Not sure what I have to do there?

    Michael Kracke

    (@krack3)

    9 years, 2 months ago

    Once logged in to FileZilla, find the root of your web directory and right click on wp-content. There at the bottom of the popup you will be able to edit the file permissions. They should be 755 for directories and 644 for files (sometimes you will see 775,664, but not likely)

    Here is what WordPress has to say about file permissions
    https://codex.ww.wp.xz.cn/Hardening_WordPress

    • This reply was modified 9 years, 2 months ago by Michael Kracke. Reason: speeling
    Thread Starter kseniya2017

    (@kseniya2017)

    9 years, 2 months ago

    It took some time to change permissions but I’ve done that now and tried to upload images again. It doesn’t seem to work…

    Michael Kracke

    (@krack3)

    9 years, 2 months ago

    Next set would be to turn on debugging in your wp-config.php file. By default this is set to false.

    This can be found towards the bottom of the file just change define(‘WP_DEBUG’, false); to true.

    Then try to upload a photo. This should give you a more descriptive error message

Viewing 7 replies - 1 through 7 (of 7 total)

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