Error using shortcode

  • Resolved tsteinh

    (@tsteinh)


    1 month, 1 week ago

    I installed the plugin and set up a showcase. When I put the showcase on the page nothing shows. Looking at console errors show this:

    Cookie “tk_tc” has been rejected for invalid domain.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeSpell

    (@themespell)

    1 month ago

    Hi,

    Thanks for sharing the console error.

    For TS Product Showcase, please make sure you select a layout/view style for the showcase and then save it before adding it to the page. If the showcase is added without saving after selecting the layout, it may appear blank on the frontend.

    Also, the tk_tc cookie error does not appear to come from TS Product Showcase. It may be related to another plugin, theme, or third-party tracking script on the site.

    Please save the showcase again after selecting the layout/view style, then refresh the page and check if it displays properly.

    Plugin Author ThemeSpell

    (@themespell)

    2 weeks, 4 days ago

    Hi,

    Since we haven’t received any further reply from you, we are marking this topic as resolved for now.

    If you have any new questions or the issue comes back, feel free to reopen the topic anytime.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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