• Resolved jaydis1

    (@jaydis1)


    Hello,

    I’m trying to sell tickets to an event at different prices. Under the Price Manager, whether I edit the default price or add a new one, I always get this error message:

    “The sum of all options capacity should not be greater then Event capacity.”

    No matter what values I have for capacity or price.

    Are there other options somewhere that I am missing?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    When you go to the ‘Price Manager’ section of an event, you will see a default value there.

    This default price will set the complete event capacity.

    Now if you want to create a new price option, you first need to edit the default price option and update the capacity of this option.

    We also want to let you know that we are going to launch our upcoming 3.0 version where we have changed this price manager option to a completely revamped and more intuitive ticket option.

    Now you have better control over price options and attendees can buy multiple tickets in one order.

    You can check out its demo here – https://demo.theeventprime.com/events/.

    You can also download the pre-release version and try it out before it is live here. Your feedback will help us improve it further.

    Download link

    Cheers!

    Thread Starter jaydis1

    (@jaydis1)

    Hello,

    I’m testing 3.0 and it works very well for our use case.

    The single event page does not look as nice anymore, but that may be our theme.

    Hello,

    Thanks for using the 3.0 version.

    Could you please provide a screenshot of your single event page so that we can analyze your issue.

    Feel free to ask questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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