Error when click setting menu

Hi @obaviet,

We are unable to reproduce the issue locally. It seems to be a site-specific issue. Please share a screenshot of the issue that you are facing so that I can related more with it.

Hi @obaviet

It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

• Please deactivate all plugins except the Dokan, Dokan Vendor Dashboard, and WooCommerce.

If the above method doesn’t resolve your problem, go for the next.

• Switched to any default theme like Twenty Twenty or Storefront.
• Clear your site cache as well as the browser cache and try the process again.

You can follow this third-party article to trace the conflict.

If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

I hope the information will help.

Thanks!

Hi @obaviet

I’ve thoroughly reviewed the issue you raised, and after testing it in my local environment, I was unable to replicate the problem. This suggests that the issue you’re experiencing may be related to a conflict.

I hope this information is useful.

Thank you!

Hi @obaviet

Regrettably, we are unable to request or verify website credentials in a public forum. To ensure the security of your website, I strongly advise that you change the credentials you’ve shared. As this is a public platform, sensitive information like credentials can be accessed by all forum members, posing potential risks to your website.

We appreciate your understanding and cooperation in this matter.

Thanks!

Hi @obaviet,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!