Error when completing check-out

  • Resolved lightyourbike

    (@lightyourbike)


    2 years, 5 months ago

    I have added house number as custom field in our check-out in both billing and shipping adress, as in NL this is a required field for shipping.

    When testing the check-out I receive an error when pressing ‘Order & Pay button’: ‘Something went wrong with processing your order, please try again’

    All the fields show, and are filled in correctly, but can’t complete check-out. How to fix?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    2 years, 5 months ago

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    2 years, 5 months ago

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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