Error when connecting Site Kit

  • Resolved lnc76890

    (@lnc76890)


    1 year, 2 months ago

    This error was displayed:

    `Cannot read properties of undefined (reading ‘map’)</p> <pre class=”wp-block-code”><code>in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Thanks for reaching out @lnc76890. Hopefully with a little bit of troubleshooting we can determine what may have happened while ensuring Site Kit works as expected. To do so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. At what stage does this occur during setup, and is it occurring consistently? Based on the URL you provided it may be directly after setting up the plugin. If so, is Site Kit functioning as expected (ie. Was this a one time error)?
    3. If this errors appears consistently, when checking the Site Kit dashboard from a Chrome browser incognito window does the same occur? If so, please share any browser console errors that appear.  This can help indicate a browser or caching related block. 

    Let me know if you have any questions with the above. Thank you.

    pollarddaniel8

    (@pollarddaniel8)

    1 year, 2 months ago

    im getting the same after the latest update

    `Cannot read properties of undefined (reading ‘map’)</p> <pre class=”wp-block-code”><code>in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

    pollarddaniel8

    (@pollarddaniel8)

    1 year, 2 months ago

    was working fine before the latest update

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Thanks for the input @pollarddaniel8. If you’d like to open an individual support topic we can communicate with you from there. Please include any details relevant to what you’re experiencing, such as the details requested of the original reporter above.

    I’ll keep an eye out for your topic. Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Note also that it’s possible that you were impacted by a wider issue, as reported below:
    https://github.com/google/site-kit-wp/issues/10551

    You’ll find more details on that within the GitHub issue, with a mini plugin available as a fix should you be impacted.

Viewing 5 replies - 1 through 5 (of 5 total)

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