• Resolved ipaelo

    (@ipaelo)


    Hi,

    I have update Woocommerce to 4.6. If I deactive any plugin I got a critical error and the website go blank.

    When active WordPress DEbug:

    Fatal error: Uncaught RuntimeException: Error al guardar la acción: Error al guardar la acción: Error de la base de datos. in /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php:44 Stack trace: #0 /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/classes/data-stores/ActionScheduler_HybridStore.php(242): ActionScheduler_DBStoreMigrator->save_action() #1 /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_HybridStore->save_action() #2 /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/classes/ActionScheduler_ActionFactory.php(84): ActionScheduler_ActionFactory->store() #3 /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/functions.php(36): ActionScheduler_ActionFactory->single() #4 /var/www/clients/client0/web in /var/www/clients/client0/web2/web/wp-content/plugins/woocommerce/packages/action-scheduler/classes/migration/ActionScheduler_DBStoreMigrator.php on line 44

    You can see the error on the image attached:

    Error Woocommerce when a plugin is deactivated

    PHP: 7.4
    Wordpress: 5.5
    WC: 4.6

    Regards

    • This topic was modified 5 years, 7 months ago by ipaelo.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there @ipaelo,

    Thanks for reaching out!

    It seems like an issue is coming from incomplete Action Scheduler migration.

    Have you updated your WooCommerce plugin to 4.6 from 3.x version?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response in coding brackets.

    Cheers!

    Thread Starter ipaelo

    (@ipaelo)

    Hi,

    We have updated from 3.x to 4.4 them to 4.5, 4.6,…..


    ### WordPress Environment ###

    WordPress address (URL): https://www.cafmalaga.es
    Site address (URL): https://www.cafmalaga.es
    WC Version: 4.5.2
    REST API Version: ✔ 4.5.2
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.5.0
    Log Directory Writable: ❌ Para permitir el registro haz que /httpdocs/wp-content/uploads/wc-logs/ tenga permisos de escritura o define un WC_LOG_DIR personalizado.
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: nginx/1.18.0
    PHP Version: 7.4.11
    PHP Post Max Size: 64 MB
    PHP Time Limit: 720
    PHP Max Input Vars: 1000
    cURL Version: 7.29.0
    NSS/3.44

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.25-MariaDB
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.5.2
    WC Database Prefix: wp_
    Tamaño total de la base de datos: 161.76MB
    Tamaño de los datos de la base de datos: 142.06MB
    Tamaño del índice de la base de datos: 19.70MB
    wp_woocommerce_sessions: Datos: 0.30MB + Índice: 0.02MB + Motor MyISAM
    wp_woocommerce_api_keys: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_attribute_taxonomies: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_woocommerce_downloadable_product_permissions: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_woocommerce_order_items: Datos: 0.13MB + Índice: 0.04MB + Motor MyISAM
    wp_woocommerce_order_itemmeta: Datos: 0.67MB + Índice: 0.42MB + Motor MyISAM
    wp_woocommerce_tax_rates: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_tax_rate_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zones: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_locations: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_shipping_zone_methods: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokens: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_payment_tokenmeta: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_woocommerce_log: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    cafmalaga_Colegiados: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
    wp_actionscheduler_actions: Datos: 1.52MB + Índice: 0.00MB + Motor InnoDB
    wp_actionscheduler_claims: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_actionscheduler_groups: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_actionscheduler_logs: Datos: 4.52MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_groups: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_linkmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_schedule: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_stats: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_stats_archive: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_adrotate_tracker: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_commentmeta: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_comments: Datos: 3.52MB + Índice: 0.30MB + Motor InnoDB
    wp_duplicator_packages: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_ft_lua_userlogins: Datos: 0.48MB + Índice: 0.00MB + Motor MyISAM
    wp_huge_itslider_images: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
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    wp_huge_itslider_sliders: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_links: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_loginlog: Datos: 26.67MB + Índice: 0.00MB + Motor MyISAM
    wp_login_log: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_newsletter: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_newsletter_emails: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_newsletter_stats: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_ngg_album: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_ngg_gallery: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_ngg_pictures: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_nm_repositories: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_options: Datos: 1.50MB + Índice: 0.00MB + Motor InnoDB
    wp_postmeta: Datos: 37.56MB + Índice: 0.00MB + Motor InnoDB
    wp_posts: Datos: 10.52MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_exclude: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_folders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_photos: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_photos_pos: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_resources: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_settings_presets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_settings_sets: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_sliders: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_sorting: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_stats: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_tags: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_rs_videos: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_smush_dir_images: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_supsystic_ss_networks: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_supsystic_ss_projects: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_supsystic_ss_project_networks: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_supsystic_ss_shares: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_supsystic_ss_views: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_termmeta: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_terms: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_term_relationships: Datos: 0.16MB + Índice: 0.09MB + Motor InnoDB
    wp_term_taxonomy: Datos: 0.05MB + Índice: 0.03MB + Motor InnoDB
    wp_tm_taskmeta: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_tm_tasks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_uam_accessgroups: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uam_accessgroups_1-4: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uam_accessgroups_1-5-1: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uam_accessgroup_to_object: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uam_accessgroup_to_object_1-4: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_uam_accessgroup_to_object_1-5-1: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_usermeta: Datos: 3.52MB + Índice: 3.03MB + Motor InnoDB
    wp_users: Datos: 0.27MB + Índice: 0.20MB + Motor InnoDB
    wp_wc_admin_notes: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_admin_note_actions: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_category_lookup: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_customer_lookup: Datos: 0.11MB + Índice: 0.08MB + Motor InnoDB
    wp_wc_download_log: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_coupon_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_order_product_lookup: Datos: 0.17MB + Índice: 0.19MB + Motor InnoDB
    wp_wc_order_stats: Datos: 0.41MB + Índice: 0.30MB + Motor InnoDB
    wp_wc_order_tax_lookup: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_wc_product_meta_lookup: Datos: 0.02MB + Índice: 0.09MB + Motor InnoDB
    wp_wc_reserved_stock: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wc_tax_rate_classes: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wc_webhooks: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wfBlockedIPLog: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfBlocks7: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_wfConfig: Datos: 0.50MB + Índice: 0.01MB + Motor MyISAM
    wp_wfCrawlers: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfFileChanges: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wfFileMods: Datos: 4.64MB + Índice: 1.01MB + Motor MyISAM
    wp_wfHits: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfHoover: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfIssues: Datos: 0.06MB + Índice: 0.01MB + Motor MyISAM
    wp_wfKnownFileList: Datos: 2.29MB + Índice: 0.31MB + Motor MyISAM
    wp_wfLiveTrafficHuman: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wfLocs: Datos: 0.01MB + Índice: 0.00MB + Motor MyISAM
    wp_wfLogins: Datos: 0.09MB + Índice: 0.02MB + Motor MyISAM
    wp_wfls_2fa_secrets: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wfls_settings: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wfNotifications: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wfPendingIssues: Datos: 0.02MB + Índice: 0.06MB + Motor InnoDB
    wp_wfReverseCache: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wfSNIPCache: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wfStatus: Datos: 0.08MB + Índice: 0.04MB + Motor MyISAM
    wp_wfTrafficRates: Datos: 0.02MB + Índice: 0.00MB + Motor InnoDB
    wp_wpfb_cats: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wpfb_files: Datos: 0.00MB + Índice: 0.01MB + Motor MyISAM
    wp_wpfb_files_id3: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_campaign: Datos: 0.05MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_campaign_list: Datos: 0.01MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_custom_field: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_email: Datos: 25.07MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_email_user_stat: Datos: 10.42MB + Índice: 10.24MB + Motor MyISAM
    wp_wysija_email_user_url: Datos: 0.65MB + Índice: 0.68MB + Motor MyISAM
    wp_wysija_form: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_list: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_queue: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_subscriber_ips: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_wysija_url: Datos: 0.04MB + Índice: 0.01MB + Motor MyISAM
    wp_wysija_url_mail: Datos: 0.02MB + Índice: 0.03MB + Motor MyISAM
    wp_wysija_user: Datos: 0.22MB + Índice: 0.09MB + Motor MyISAM
    wp_wysija_user_field: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_user_history: Datos: 0.00MB + Índice: 0.00MB + Motor MyISAM
    wp_wysija_user_list: Datos: 0.23MB + Índice: 0.38MB + Motor MyISAM
    wp_yoast_indexable: Datos: 2.52MB + Índice: 1.19MB + Motor InnoDB
    wp_yoast_indexable_hierarchy: Datos: 0.02MB + Índice: 0.05MB + Motor InnoDB
    wp_yoast_migrations: Datos: 0.02MB + Índice: 0.02MB + Motor InnoDB
    wp_yoast_primary_term: Datos: 0.02MB + Índice: 0.03MB + Motor InnoDB
    wp_yoast_seo_links: Datos: 0.30MB + Índice: 0.17MB + Motor InnoDB
    wp_yoast_seo_meta: Datos: 0.08MB + Índice: 0.00MB + Motor InnoDB

    ### Post Type Counts ###

    advanced_ads: 1
    attachment: 1979
    calendar: 1
    cookielawinfo: 1
    custom_css: 2
    cycloneslider: 1
    display_type: 7
    et_pb_layout: 7
    flamingo_contact: 1235
    flamingo_inbound: 2087
    flexslider: 1
    gal_display_source: 5
    lightbox-slider: 1
    lightbox_library: 7
    ml-slider: 3
    nav_menu_item: 79
    oembed_cache: 7
    page: 77
    pdf_lv: 1
    pjc_slideshow: 2
    popup: 1
    popup_theme: 6
    portfolio: 46
    post: 329
    product: 36
    product_variation: 136
    publications: 1
    revision: 1
    shop_coupon: 17
    shop_order: 5932
    slide: 2
    sliders: 1
    slides: 1
    slideshow: 1
    vp_lists: 1
    vslides: 1
    wpcf7_contact_form: 5
    wysijap: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (21) ###

    AdRotate: por Arnan de Gans – 5.8.9.1
    Contact Form 7: por Takayuki Miyoshi – 5.2.2
    WooCommerce Continue Shopping: por HappyKite – 1.4.3 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Duplicator: por Snap Creek – 1.3.38
    Simple Calendar: por Simple Calendar – 3.1.33
    Login Widget With Shortcode: por aviplugins.com – 6.0.7
    Mailrelay: por Mailrelay.com – 1.8.1
    Private content: por Aldo Latino – 6.3
    Really Simple CAPTCHA: por Takayuki Miyoshi – 2.0.2
    Redsys WooCommerce: por Redsys – 3.1.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    Simple Custom Post Order: por Colorlib – 2.5.1
    UpdraftPlus – Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.16.29

    User Access Manager: por Alexander Schneider – 2.1.12
    Visual Portfolio: por nK – 2.6.2
    Checkout Field Editor for WooCommerce: por ThemeHigh – 1.4.4
    WooCommerce Customers Manager: por Lagudi Domenico – 10.1 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    WooCommerce Customizer: por SkyVerge – 2.7.4 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    WooCommerce: por Automattic – 4.5.2 (la actualización a la versión 4.6.0 está disponible)
    Wordfence Security: por Wordfence – 7.4.11
    Yoast SEO: por Equipo Yoast – 15.0
    WP-Optimize – Clean, Compress, Cache: por David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.4

    ### Inactive Plugins (7) ###

    Administracion de colegiados: por Abel Rincón – 0.1
    Advanced Order Export For WooCommerce: por AlgolPlus – 3.1.6
    Include Me: por Stefano Lissa – 1.2.0
    Loco Translate: por Tim Whitlock – 2.4.3
    Sidebar Login: por Mike Jolley – 3.0.0
    Tutsplus Display Product Short Descriptions in WooCommerce Archive pages: por Rachel McCollin – 1.0 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2
    WooCommerce Email Test: por RaiserWeb – 1.2.2 – Versión instalada no está probada con la versión activa de WooCommerce 4.5.2

    ### Dropin Plugins (2) ###

    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php

    ### Settings ###

    API Enabled: ✔
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Base de la tienda: #2407 – /cursoscafmalaga/
    Carrito: #2408 – /inscripcioncurso/
    Finalizar compra: #2409 – /detalles/
    Mi cuenta: #2410 – /micuenta/
    Términos y condiciones: #2931 – /politica-ventas-devoluciones/

    ### Theme ###

    Name: Divi Child
    Version: 4.4.1.1589279364
    Author URL: http://www.elegantthemes.com
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 4.6.5
    Parent Theme Author URL: http://www.elegantthemes.com
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Completo: 888
    Oldest: 2020-10-06 16:30:13 +0200
    Newest: 2020-09-17 14:03:55 +0200

    Pendiente: 2.345
    Oldest: 2020-09-15 09:40:43 +0200
    Newest: 2020-10-06 16:23:50 +0200

    `

    Hi there @ipaelo,

    Thanks for getting back to us with your System Status!

    1) Can you please check if you see any fatal errors in WooCommerce > Status > Logs > check log files dropdown for fatal_log?

    2) Check Tools -> Scheduled Actions -> search for action_scheduler/migration_hook action. What status do you see?

    Thread Starter ipaelo

    (@ipaelo)

    Hi,

    We solved deleting and creating again action_scheduler tables.

    Thank you for your support.

    • This reply was modified 5 years, 7 months ago by ipaelo.
Viewing 4 replies - 1 through 4 (of 4 total)

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