• Resolved alaahamzah881

    (@alaahamzah881)


    When I tried to install google sit kit I got the following error “Installation failed: Could not copy file. google-site-kit/third-party/google/apiclient-services/src/GoogleAnalyticsAdmin/GoogleAnalyticsAdminV1alphaApproveDisplayVideo360AdvertiserLinkProposalRequest.php”

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @alaahamzah881. Hopefully with a little bit of troubleshooting we can determine the cause of the failed installed. To started, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Did you have the plugin installed and working previously? I ask as if you did, the issue may be with a plugin update, as opposed to a new install.

    If the plugin is appearing in your list of plugins, although deactivated, please uninstall (Plugins > Site Kit > Uninstall), before attempting to install once more.

    I did also notice that you have mismatching protocols (between http and https), which can impacting Site Kit set up, although I don’t suspect that would impact installing the plugin. We’ll know more once we have the information above.

    Let me know if you have any questions with the above. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the error remains? If so please share the information requested above and we can investigate further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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