Error when page has custom header

  • Resolved jeroenimo02

    (@jeroenimo02)


    2 years ago

    Hi,

    On my website i am using the theme “Flasaphic” in combination with Elementor.
    The theme Flasaphic requires you to use this plugin for custom headers and footers, so I have built a custom header on my website.
    I activated it on one page, just as example to show what is going wrong now.

    I can use a custom footer without any issues, but when I active my custom header it crashes the whole page and won’t show any more body after the header is loaded.

    I can’t find out what is going on here.
    Is the plugin not built to work with Flasaphic (eventhough it is required by the theme) in combination with elementor?

    Hope to hear from you.
    Kind regards.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    1 year, 12 months ago

    Hi @jeroenimo02,

    If you temporarily switch the theme to a default Twenty theme series or our Astra theme, are you facing the same issue? If you are not, then the fix needs to be done from the theme’s side.

    However, if you are facing the same issue with the mentioned themes above, please save and export the Header template you created using this plugin and share it here. I will try to import it on my dev site and see if I can find any clue.

    Please let us know how you go.

    Kind regards,
    Herman 😊

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    1 year, 11 months ago

    Hi,

    It’s been a while since my last response, and we haven’t heard anything from you since then. I am marking this thread as Resolved due to inactivity.

    Feel free to reply back to this thread if you still any assistance regarding this matter.

    Kind regards,
    Herman 😊

Viewing 2 replies - 1 through 2 (of 2 total)

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