• Mahmoud

    (@mosili)


    I have an error “Error Establishing a Database Connection” when publish new post and Jetpack was activated.

    I’m trying to publish new post when Jetpack deactivated and no errors.

    Also I’m showing the same error again when deactivated all plugins and set default WordPress theme, and just active Jetpack and then publish new post.

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/

    Thanks!

    Thread Starter Mahmoud

    (@mosili)

    Thanks for reply,

    website : http://www.mlaib.com

    Plugin Contributor Ryan C.

    (@ryanc413)

    Thanks for the link! Could you please try uninstalling and reinstalling the Jetpack plugin from your Dashboard? To do so, follow these steps:

    1. Navigate to Plugins > Installed Plugins
    2. Deactivate Jetpack
    3. Click the “Delete” link under Jetpack and follow the prompts to confirm
    4. Install the Jetpack plugin once again
    5. Connect Jetpack

    Following these steps will clear out existing settings, and allow you to attempt a fresh connection. Please let me know when you’ve done the above, and I’ll check your connection once again from our end!

    Thread Starter Mahmoud

    (@mosili)

    I follow all steps you sent, but still i have a problem after activated plugin, and the website is very slow after publish/modify post.

    I will deactivate plugin again now

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Can you temporarily disable CloudFlare and try to connect Jetpack again and see if you have the same issue? If it works, please review this page to ensure you have CloudFlare and Jetpack working together properly:
    https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    Thread Starter Mahmoud

    (@mosili)

    Already the issue is appear before add CloudFlare

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    This may happen if your database can’t handle the resources needed to publish a post. Do you use any other plugins that may perform actions when hitting the Publish button? If so, could you review that list of plugins, and make sure you only keep the plugins you’re actively using?

    Let us know how it goes.

Viewing 7 replies - 1 through 7 (of 7 total)

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