• Resolved Torgrim Sandvoll

    (@torgrim)


    Hi,

    I get this error message when updating/replying to exising support case (case created by me/admin, from user1, and me/admin replies):

    Warning: mkdir(): No such file or directory in /home/pokeropq/public_html/wp-content/plugins/awesome-support/includes/addons/file-uploader/class-file-uploader.php on line 185

    https://ww.wp.xz.cn/plugins/awesome-support/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author julien731

    (@julien731)

    Could you please paste your System Status here.

    Thread Starter Torgrim Sandvoll

    (@torgrim)

    [{“label”:”wordpress”,”data”:[{“key”:”Site URL”,”value”:”http://pokerbricks.com”},{“key”:”Home URL”,”value”:”http://pokerbricks.com”},{“key”:”WP Version”,”value”:”4.2.2″},{“key”:”WP Multisite”,”value”:”No”},{“key”:”WP Language”,”value”:”en_US”},{“key”:”WP Debug Mode”,”value”:”No”},{“key”:”WP Active Plugins”,”value”:”13″},{“key”:”WP Max Upload Size”,”value”:”20 MB”},{“key”:”WP Memory Limit”,”value”:”40M”},{“key”:”WP Timezone”,”value”:”The timezone hasn’t been set”}]},{“label”:”server”,”data”:[{“key”:”PHP Version”,”value”:”5.6.8″},{“key”:”Software”,”value”:”Apache”}]},{“label”:”settings”,”data”:[{“key”:”Version”,”value”:”3.1.10″},{“key”:”DB Version”,”value”:”1″},{“key”:”Tickets Slug”,”value”:”ticket”},{“key”:”Products Slug”,”value”:”product”},{“key”:”Multiple Products”,”value”:”Enabled”},{“key”:”Registration Status”,”value”:”Open”},{“key”:”Registration Page”,”value”:”Default”},{“key”:”Uploads Folder”,”value”:”The upload folder exists and is writable”},{“key”:”Allowed File Types”,”value”:”.jpg, .jpeg, .png, .gif, .pdf, .doc, .docx, .ppt, .pptx, .pps, .ppsx, .odt, .xls, .xlsx, .mp3, .m4a, .ogg, .wav, .mp4, .m4v, .mov, .wmv, .avi, .mpg, .ogv, .3gp, .3g2, .zip”},{“key”:”WYSIWYG On Front”,”value”:”Yes”}]},{“label”:”pages”,”data”:[{“key”:”Ticket Submission”,”value”:”http://pokerbricks.com/submit-ticket/ (#799)”},{“key”:”Tickets List”,”value”:”http://pokerbricks.com/my-tickets/ (#797)”}]},{“label”:”email-notifications”,”data”:[{“key”:”Sender Name”,”value”:”Pokerbricks.com”},{“key”:”Sender E-Mail”,”value”:”[email protected]”},{“key”:”Reply-To E-Mail”,”value”:”[email protected]”},{“key”:”Submission Confirmation”,”value”:”Enabled”},{“key”:”New Assignment”,”value”:”Enabled”},{“key”:”New Agent Reply”,”value”:”Enabled”},{“key”:”New Client Reply”,”value”:”Enabled”},{“key”:”Ticket Closed”,”value”:”Enabled”}]},{“label”:”custom-fields”,”data”:[{“key”:”Support Staff”,”value”:”Capability: create_ticket, Core: Yes, Required: No, Logged: Yes, Show Column: No, Taxonomy: No, Callback: text”},{“key”:”Status”,”value”:”Capability: create_ticket, Core: Yes, Required: No, Logged: No, Show Column: Yes, Taxonomy: No, Callback:”},{“key”:”Ticket Tag”,”value”:”Capability: create_ticket, Core: Yes, Required: No, Logged: Yes, Show Column: Yes, Taxonomy: Yes (standard), Callback: taxonomy”},{“key”:”Product”,”value”:”Capability: create_ticket, Core: No, Required: No, Logged: Yes, Show Column: Yes, Taxonomy: Yes (custom), Callback: taxonomy”}]},{“label”:”plugins”,”data”:[{“key”:”Installed”,”value”:”Akismet by Automattic version 3.1.1, All In One SEO Pack by Michael Torbert version 2.2.6.2, Awesome Support by ThemeAvenue version 3.1.10, BuddyPress by The BuddyPress Community version 2.2.3.1, Easy Table by Takien version 1.5.2, LearnDash Course Grid by LearnDash version 1.1, Revolution Slider by ThemePunch version 4.6.93, LearnDash LMS by LearnDash version 2.0.6.4, Simple Copy Post by John Regan version 1.0, TinyMCE Spellcheck by Matthew Muro version 1.3, Widgetkit by YOOtheme version 2.1.5, Wordfence Security by Wordfence version 6.0.3, WPoker by Lipaonline version 0.1″}]},{“label”:”theme”,”data”:[{“key”:”Theme Name:”,”value”:”Aurora”},{“key”:”Theme Version:”,”value”:”1.0.4″},{“key”:”Theme Author URL:”,”value”:”http://www.yootheme.com”},{“key”:”Is Child Theme:”,”value”:”No”}]},{“label”:”templates”,”data”:[{“key”:”Overrides:”,”value”:”There is no template override”}]}]

    Thread Starter Torgrim Sandvoll

    (@torgrim)

    Plugin Author julien731

    (@julien731)

    Is this happening when you’re uploading a file? When you’re not? In both cases?

    Thread Starter Torgrim Sandvoll

    (@torgrim)

    Seems to work now! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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