Error when request domain key

  • Resolved ngohuutri

    (@ngohuutri)


    4 years, 9 months ago

    Hi,

    I’ve recently set up my server to use Litespeed and set up the Litespeed Cache on my site. Now I’m looking to start using the QUIC CDN, but I’m getting the following error when trying to get a domain key:

    There was a problem with retrieving your Domain Key. Please click the Waiting for Approval button to retry.

    There are two reasons why we might not be able to communicate with your domain::

    1) The POST callback to https://zinmanga.club/wp-json/litespeed/v1/token failed.

    2) Our Current Online Server IPs was not whitelisted.

    Please verify that your other plugins are not blocking REST API calls, whitelist our server IPs, or contact your server admin for assistance.:

    I’ve whitelisted all of the server IPs to Webadmin and Cloudflare and try with other domain in my server (default theme and no plugin active) but still get same error message.

    • This topic was modified 4 years, 9 months ago by ngohuutri.
    • This topic was modified 4 years, 9 months ago by ngohuutri.
    • This topic was modified 4 years, 9 months ago by ngohuutri.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    4 years, 9 months ago

    Hi,

    if you open this URL in your browser https://zinmanga.club/wp-json/litespeed/v1/token

    it says 401 error as it is restricted to login user only , you will need to disable this restriction in order for QC server to be able to communicate with your site

    Best regards,

    hamdan7282

    (@hamdan7282)

    4 years, 9 months ago

    @qtwrk , How can we disable this 401 restriction in order for QC server to be able to communicate with our site

    • This reply was modified 4 years, 9 months ago by hamdan7282.
    Plugin Support qtwrk

    (@qtwrk)

    4 years, 9 months ago

    well , that’s exactly what bugs me as well , with no apparent reason

    please create a ticket by mail to support at litespeedtech.com

    we will investigate it further

Viewing 3 replies - 1 through 3 (of 3 total)

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