Error when running the plugin Elementor

  • Resolved andrei817

    (@andrei817)


    2 years, 3 months ago

    Hi!

    I use a plugin Elementor to edit website pages.

    When I want to edit a page from the Pages section, the plugin shows loading and then nothing happens.

    I see an error in the console:

    TypeError: Cannot read properties of undefined (reading 'data')
        at Column.initSettings (editor.min.js?ver=3.19.2:3:593853)
        at Column.initialize (editor.min.js?ver=3.19.2:3:593254)
        at new h.Model (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:4722)
        at Column._createSuperInternal (editor.min.js?ver=3.19.2:3:588274)
        at Column.BaseElementModel (editor.min.js?ver=3.19.2:3:588521)
        at new n (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:23777)
        at Column._createSuperInternal (editor.min.js?ver=3.19.2:3:589496)
        at new Column (editor.min.js?ver=3.19.2:3:589703)
        at new model (editor.min.js?ver=3.19.2:3:585615)
        at n._prepareModel (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:12868)
    error @ web-cli.min.js?ver=3.19.2:3

Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'data')
        at Column.initSettings (editor.min.js?ver=3.19.2:3:593853)
        at Column.initialize (editor.min.js?ver=3.19.2:3:593254)
        at new h.Model (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:4722)
        at Column._createSuperInternal (editor.min.js?ver=3.19.2:3:588274)
        at Column.BaseElementModel (editor.min.js?ver=3.19.2:3:588521)
        at new n (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:23777)
        at Column._createSuperInternal (editor.min.js?ver=3.19.2:3:589496)
        at new Column (editor.min.js?ver=3.19.2:3:589703)
        at new model (editor.min.js?ver=3.19.2:3:585615)
        at n._prepareModel (load-scripts.php?c=0&load%5Bchunk_0%5D=wp-polyfill-inert,regenerator-runtime,wp-polyfill,underscore,jquery-core,jquery-migrate,backbone,wp-hooks,jquery-ui-core,jquery-&load%5Bchunk_1%5D=ui-mouse,wp-api-request&ver=6.4.2:13:12868)

    Please help me fix the problem

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 3 months ago

    Hello @andrei817,

    We apologize for the delay in responding. We noticed that the error message originates from the browser console. Are there any issues on the display, such as features not functioning properly or messy designs?

    We doubt that the error stems from the Jeg Elementor Kit plugin. To confirm, you can try deactivating all plugins except for Elementor. If the error message persists, you can inquire about this issue with the Elementor team at the link below.

    https://ww.wp.xz.cn/support/plugin/elementor/#new-topic-0

    For now, you can try resaving your site’s permalinks to regenerate them. Improperly generated permalinks can often prevent the Elementor Editor from opening.

    Additionally, this issue could also be caused by reaching the memory limit. To address this, you can try increasing your WP Memory Limit to 512MB, as recommended by Elementor, or to 768MB for optimal performance.

    https://elementor.com/help/requirements/#wp-memory-limit

    We will await further updates from you.

    Thank You

    Thread Starter andrei817

    (@andrei817)

    2 years, 3 months ago

    The situation is very strange, I changed the memory size, but it did not help. also, the problem only occurs in the Pages section I also made a second server and reinstalled the theme, but nothing helped. Theme support does not provide any clear advice. I don’t know what else to try in this situation.


    At the moment I tried to solve it through the advice in the topic -https://ww.wp.xz.cn/support/topic/uncaught-typeerror-cannot-read-properties-of-undefined-reading-handlers/. It did not help

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 3 months ago

    Hello @andrei817,

    Is this happening on all pages or just one specific page? Does this issue occur when using Jeg Elementor Kit or just Elementor? We kindly ask you to deactivate all plugins and only use the Elementor plugin. Then, if the error disappears, you can reactivate Jeg Elementor Kit.

    We’ll await your further updates.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    2 years, 1 month ago

    Hello @andrei817,

    How are you? We hope you are doing well.

    Regarding the issue you experienced earlier, have you been able to resolve it?

    We would like to inform you that since there has been no conversation on this topic for a while, we will mark it as resolved.

    If you have any other issues, please feel free to create a new forum topic.

    Thank You

    markwebdev

    (@markwebdev)

    1 year, 11 months ago

    Hi!

    I am currently experiencing the same issue for a specific page. I tried the solutions mentioned above and it did solve the issue. May I know if there are any updates?

    Thank you,
    Mark

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    1 year, 11 months ago

    Hello Mark,

    We apologize for the delay in responding. Previously, we provided some suggestions. Which suggestion helped resolve the issue?

    We haven’t identified the root cause of the problem yet, so we still need more information.

    We’ll await your further updates.

    Thank You

Viewing 6 replies - 1 through 6 (of 6 total)

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