Error When Saving

  • Resolved drumstix116

    (@drumstix116)


    7 years, 2 months ago

    Whenever I try to save on the Head, Footer and Post Injections screen, it always goes to a page that says:

    This page isn’t working Chrome detected unusual code on this page and blocked it to protect your personal information (for example, passwords, phone numbers, and credit cards).
    Try visiting the site’s homepage.
    ERR_BLOCKED_BY_XSS_AUDITOR

    I tried on Chrome, Firefox and Edge but still getting the same error. I also tried not editing any code I already have in the plugin which was accepted before then just save without changes and also get the error.

    Has anyone else experienced this or know how to fix this please? Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • giorgiolombardi

    (@giorgiolombardi)

    7 years, 2 months ago

    Hi, I have the same problem. Also with Safari browser. Please, can you help me?

    Plugin Author Stefano Lissa

    (@satollo)

    7 years, 2 months ago

    Hi, ask the provider is there is a filter at server level.

    Stefano.

    jgvhx

    (@jgvhx)

    7 years, 1 month ago

    I am experiencing the same issue when saving. Didn’t have a problem in the past.

    @satollo – Can you be more precise? What type of filter would create such an error at the server level?

    Plugin Author Stefano Lissa

    (@satollo)

    7 years, 1 month ago

    Since the body of a newsletter is a full html page, sometime security filter, seeing a POST with such content, block the request returning error, 500, not found, not allowed and like.

    This is usually the problem.

    Check even the log on newsletter status panel. If you see a error line reporting

    SHOW FULL COLUMNS…

    this is usually a symptom of database charset problem. I’ve a case right now and I’m trying to understand where the problem is since we filter characters that cannot be managed by the database (for example when you use emoji but the database is not utf8mb4).

    Stefano.

    Plugin Author Stefano Lissa

    (@satollo)

    7 years, 1 month ago

    Hi, sorry, that was a copy and paste for another support request. Sorry.

    When you save something with head and footer, it may happen the content is javascript or even PHP code.

    Some servers are configure to check when is moving from the browser to the site and sniff potential malicious code deciding, wrongly, that your code is not safe.

    This is usually what happens.

    Stefano.

Viewing 5 replies - 1 through 5 (of 5 total)

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