Error when trying to download user data

  • Resolved stzim

    (@stzim)


    8 years ago

    When I add this shortcode [gdpr_request_form type=”export-data”] to my privacy policy page, a button is created, Download my data, but clicking it brings up an error.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    8 years ago

    What is the error?

    Thread Starter stzim

    (@stzim)

    8 years ago

    It is like an alert that says error and has an ok button.

    Plugin Author Fernando Claussen

    (@fclaussen)

    8 years ago

    The only message is error? No description?

    bussemas

    (@bussemas)

    8 years ago

    I also get this error-message..
    “There was a problem with your request. Please try again later.”
    But i recieve the Mail correctly an I also could download the data.

    • This reply was modified 8 years ago by bussemas.
    Thread Starter stzim

    (@stzim)

    8 years ago

    This problem occurred locally. In my website it works correctly, thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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  • 5 replies
  • 3 participants
  • Last reply from: stzim
  • Last activity: 8 years ago
  • Status: resolved