Hi Sinor,
Do you have any WordPress security plugins installed? If so which one?
Kind regards
Jamie
I dont recall I have installed any security plugins
but hard to check when I cant log in
Hi,
You should be able to see them via FTP or a file manager. They would be located in sinorlines.com/wp-content/plugins.
Kind regards
Jamie
Moderator
t-p
(@t-p)
Disable plugins, and hopefully that will let you in the admin. Try:
– deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
– If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
Hi all
As I can’t log in to the Dashboard, and therefore not able to disable the plugins. I have looked into the plugin folder, but it seems like there are no plugins.
Moderator
t-p
(@t-p)
As I can’t log in to the Dashboard, and therefore not able to disable the plugins.
you do not need to login. Please re-read my previous reply again.
I need to log in, in order to upload a schedule on the webpag, which is important for our communication to customers.
I have seen your previous reply. but when i go into the folder, there are not any plugins from my website.
Is it possible to use FileZila`?
Moderator
t-p
(@t-p)
Is it possible to use FileZila`?
Yes. It’s one of the FTP client.
okay, then how do I find the host Ip for the webpage (im very new at this)
Moderator
t-p
(@t-p)
contact your hosting provider and ask them
