Error when using shortcode

  • Resolved an040702

    (@an040702)


    2 years, 3 months ago

    Hi,

    When I implement shortcode ‘evercompare_button’, it show error that

    Fatal error: Uncaught Error: Call to a member function get_id() on null in \xampp\htdocs\wordpress\wp-content\plugins\woolentor-addons\includes\modules\compare\includes\classes\Frontend\Shortcode.php:78 Stack trace: #0 \xampp\htdocs\wordpress\wp-includes\shortcodes.php(433): EverCompare\Frontend\Shortcode->button_shortcode(Array, ”, ‘evercompare_but…’)  

    How can I implement it correctly?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tarek Aziz

    (@tarekht)

    2 years, 3 months ago

    Hi @an040702,

    Thank you very much for reaching out to us.

    I am sorry to hear about the inconvenience you have experienced.

    The error seems quite uncommon. It is very unlikely for the plugin to cause such an issue.

    Don’t worry; could you please open a ticker in our support center?

    https://woolentor.com/contact/

    This will help us identify the root cause of the issue and come up with an effective solution to this.

    Best regards,
    Tarek Aziz

    Thread Starter an040702

    (@an040702)

    2 years, 3 months ago

    Hi,

    I have created ticket,

    Thank you

    Tarek Aziz

    (@tarekht)

    2 years, 3 months ago

    Hi @an040702,

    Good morning from here 🙂

    Thanks a lot. One of our support representatives will get back to you soon and help you resolve the issue you encountered.

    Have a wonderful day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)

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