Error while claim on website

  • Resolved Karan Puri

    (@karan91)


    3 years, 10 months ago

    {code: “pinterest-for-woocommerce_options_error”, message: “There was an error saving the settings.”,…}
    code: “pinterest-for-woocommerce_options_error”
    data: {status: 500}
    status: 500
    message: “There was an error saving the settings.”

    I am getting these errors when clicking on start verification
    can you please help me
    thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Heather

    (@ukheather)

    3 years, 10 months ago

    Same here.

    Can’t verify as this just errors every time

    Thread Starter Karan Puri

    (@karan91)

    3 years, 10 months ago

    @ukheather i have studied some where that unclaim website on Pinterest and then try but want to confirm. From them
    It’s plugin issue or something else
    Please let me know if that worked for you
    Thanks

    Plugin Support pepe0

    (@pepe0)

    3 years, 10 months ago

    Hello @karan91

    Hope you are doing well!

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    We will be able to help you further there.

    Best,
    Pepe

    Thread Starter Karan Puri

    (@karan91)

    3 years, 10 months ago

    @pepe0 I have tried all the confliction test but seems like same issue
    can you suggest me for next step move
    thanks

    Plugin Support pepe0

    (@pepe0)

    3 years, 10 months ago

    Hello @karan91

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will ask for a version of the staging in order to make the tests, soon there should be an update that can help you get through onboarding.

    Best
    Pepe

    • This reply was modified 3 years, 10 months ago by pepe0.
    Plugin Support pepe0

    (@pepe0)

    3 years, 10 months ago

    Hello @karan91,

    There is a new update to the Pinterest 1.2.2 plugin that should help with problems at stage two of onboarding.
    Let us know your problem has been fixed.

    Best,
    Pepe

Viewing 6 replies - 1 through 6 (of 6 total)

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