• Resolved meeett

    (@meeett)


    My WordPress is up to date and when i insert my API-Key I got this message:

    Error while connecting: (#0)

    Does anyone can help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hello meeett, the error would happen when the server your WordPress runs on cannot connect to the API at api.tinify.com. Would you be able to ask the maintainer of the server why it cannot connect?

    Plugin Author TinyPNG

    (@tinypng)

    Hello meeett, we have done some further testing to see where Error while connecting: (#0) can come from and see that for example disabling the PHP curl_exec function in php.ini can generate this issue. We will be adding some changes for this error to be more clear in what is causing it in the next plugin release.

    • This reply was modified 7 years, 11 months ago by TinyPNG.
Viewing 2 replies - 1 through 2 (of 2 total)

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