Error while restoring backup

Resolved oortcloudorganization
(@oortcloudorganization)

3 years ago

Hello, i’ve been trying to restore a specific backup, but everytime i try i get errors saying that “manifest can’t be found. My debug code is BMI-ijruvk3z-04633.

I tried restoring different backups and they work, i tried reinstalling wordpress, the BM plugin etc, still missing this “manifest” in the zip apparently. i even checked the backup log in the zip and it says: “creating manifest” and the “backup completed”. I really have no clue on what to do. Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support MixHa
(@mixha)

3 years ago
Hello @oortcloudorganization ,

It seems that there is different kind of problem in this case.

It seem like you have very low execution limit threshold, which caused the process to stop while it was trying to check the free space.

In our plugin it is possible to disable free space checks, but it’s not recommended and you should do that only if you’re 100% sure that you have enough space on the server for the backup.

If you don’t have enough space for the backup or migration, but you will tell the plugin that there is enough, the process may still fail and your site may encounter many issues due to the lack free space.

Step list of the solution:
1. Go to “Other options” section
2. Disable space checking: https://prnt.sc/PAlbYsz3RszJ
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Change backup method: https://prnt.sc/1s1ofpa
5. Save “Other options” section
6. Force stop both processes: https://prnt.sc/1trv1tm
7. Run your process once again
Let me know if that resolves your issue 🙂
Thank you!
Thread Starter oortcloudorganization
(@oortcloudorganization)

3 years ago
Thank you very much Mixha! I figured out it was a server side problem since i couldn’t restore any of my other backups on any new installation.

Disabling the PHP CLI checking and storage check (after making sure the necessary space was available on the server) worked wonders!

I guess it’s a new settings implemented by Siteground themselves, since i never stumbled upon this kind of problem.

Thank you again for your assistance and have a great day!

Cheers 😊
- This reply was modified 3 years ago by oortcloudorganization.
Plugin Support MixHa
(@mixha)

3 years ago

Hey @oortcloudorganization , thank you for replying!

I’m glad that you managed to resolve the issue. We are always happy to help! 🙂

Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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