Error while trying to enable dynamic caching

  • Resolved bonsius

    (@bonsius)


    2 years, 4 months ago

    Hi,

    When I try to enable dynamic caching and Memcached I get an error.

    1. Qh {message: ‘Error’, status: 400}
      1. message: “Error”
      2. status: 400
      3. Prototype: Object

    Does anyone know what is going wrong? I have already deleted the plugin, uploaded the original httpsacces file and installed the plugin again.

    • This topic was modified 2 years, 4 months ago by bonsius.

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Viewing 1 replies (of 1 total)
  • Plugin Support Daniela Ivanova

    (@daniellaivanova)

    2 years, 4 months ago

    Hello @bonsius,

    The reported error indicates that there is an issue with the request you’re making, and the server responded with a status code of 400, which typically means a bad request.

    The most common reasons for that are:

    Permissions: Verify that the account making the request has the necessary permissions to enable Memcached. Insufficient permissions can lead to such errors.
    Network Issues: Ensure that there are no connectivity problems or firewall issues that might be blocking the request.
    Service Status: Ensure that the Memcached service is running and accessible. If Memcached is not running or is misconfigured, it can lead to errors when trying to enable it.

    I would recommend you to discuss the problem with your hosting provider as they should be able to review the server logs and provide more information about it.

    Best regards,
    Daniela Ivanova

Viewing 1 replies (of 1 total)

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