Error while trying to run this plugin
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Hi,
I am currently building my new web site (on localhost) and I am experiencing issues with Google, Booking.com and Facebook review plugins.
Namely, on top of the each plugin settings page it displays following error:
“You got an error while trying to run this plugin. Please upgrade all the plugins from Trustindex and if the error still persist send the content of the webserver’s error log and the content of the Troubleshooting tab to the support!”
Everything is updated to the latest version (WP, Theme, Plugins).
Troubleshooting does not help at all.
When trying to plug in either Google ID, Booking web address or connect my FB page it simply spins the wheels for a second or two and then it resets the settings page. I am simply stuck on the first step and unable to proceed any further.
Please advise what exactly would you need from me to troubleshoot this error?Thanks!
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This topic was modified 4 years, 3 months ago by
frks2007.
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This topic was modified 4 years, 3 months ago by
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Hello,
Could you send us please example page URL-s, what you wanted to connect and the Troubleshooting tab content? You will find the tab at the top right corner of the plugin configuration page.
Feel free to write to us, if you need further assistance,
Adam
TrustindexHi again,
as I said the web page is still in the works (localhost, on my pc using wampserver) so I cannot share the URL.
I uploaded the screenshot here: https://snipboard.io/mlfV7K.jpg
videocast here: https://streamable.com/m8ccbu
and I will paste the troubleshooting log below.
As mentioned before, it is not even connecting to any of the services to retrieve the reviews.
I tried even with a brand new installation of WP but no luck.
Köszönöm szépen..Log:
URL: http://localhost/tutti_2 MySQL Version: 5.7.31 WP Table Prefix: tutti_ WP Version: 5.9 Server Name: localhost Cookie Domain: localhost CURL Library Present: Yes PHP Info: Version: 7.3.21 Memory Usage: 16.27MB Memory Limit : 256M Max Upload Size : 2M Max Post Size : 8M Allow URL fopen : On Allow URL Include : Off Display Errors : On Max Script Execution Time : 120 seconds Plugin: Widgets for Google Reviews Plugin Version: 7.10 Options: active: 1 version: 7.10 page-details: subscription-id: proxy-check: style-id: review-content: filter: scss-set: lang: no-rating-text: dateformat: rate-us: verified-icon: enable-animation: show-arrows: content-saved-to: show-reviewers-photo: download-timestamp: widget-setted-up: disable-font: show-logos: show-stars: load-css-inline: Reviews: Array ( ) CSS: Active Theme: Astra 3.7.7 Plugins: All In One WP Security (4.4.10 - active) Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control (4.0.2 - active) Cresta Help Chat (1.2.7 - active) Cresta Social Messenger (1.2.4 - active) Duplicate Page (4.4.7 - active) Duplicator (1.4.3 - active) Easy WP SMTP (1.4.7 - active) Elementor (3.5.4 - active) Font Awesome (4.1.1 - active) FooBox Image Lightbox (2.7.16 - active) FooGallery (2.1.33 - active) GTranslate (2.9.8 - active) Kirki Customizer Framework (3.1.9 - active) Popup Maker (1.16.4 - active) Simple CSS (1.1.1 - active) Smart Slider 3 (3.5.1.3 - active) UpdraftPlus - Backup/Restore (1.22.1 - active) Widgets for Booking.com Reviews (7.10) Widgets for Google Reviews (7.10 - active) WPForms Lite (1.7.2 - active) WPFront Scroll Top (2.0.7.08086 - active) Yoast SEO (18.0 - active)Szia @frks2007 !
Meg tudod nézni a webserver (apache) hibanaplóját, miután a (screenshotolt) hibát láttad? Ahhoz az időpillanathoz kellene lenni hibabejegyzésnek és az sokat segítene a probléma kiderítésében.
Várjuk válaszod,
Tamás
Trustindex————
English: It would be great if you could send us the webserver’s error logSajnálom, nem beszélek elég jól magyarul 🙂
Anyways, it seems that the Apache is not registering any error at all. No error message shows on the screen, there’s nothing in the log either.
I am including the complete error log below, but note that I tried to connect the google again around 21:55 hrs and error log does not indicate ANY error at that time.
Worth to mention, I just attempted to run the plugin on clean install of WP on Xampp server as well and I am getting same issue…Log:
- Wampserver trace report - File created by Wampserver install [Fri Oct 08 22:27:21.677524 2021] [mpm_winnt:notice] [pid 4276:tid 732] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Fri Oct 08 22:27:21.677524 2021] [mpm_winnt:notice] [pid 4276:tid 732] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Fri Oct 08 22:27:21.677524 2021] [core:notice] [pid 4276:tid 732] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Fri Oct 08 22:27:21.677524 2021] [mpm_winnt:notice] [pid 4276:tid 732] AH00418: Parent: Created child process 1572 [Fri Oct 08 22:27:22.295832 2021] [mpm_winnt:notice] [pid 1572:tid 664] AH00354: Child: Starting 64 worker threads. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB [Wed Oct 13 17:48:56.579708 2021] [mpm_winnt:notice] [pid 4276:tid 732] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Wed Oct 13 17:48:58.585263 2021] [mpm_winnt:notice] [pid 1572:tid 664] AH00364: Child: All worker threads have exited. [Wed Oct 13 17:48:58.679006 2021] [mpm_winnt:notice] [pid 4276:tid 732] AH00430: Parent: Child process 1572 exited successfully. [Wed Oct 13 18:20:43.035427 2021] [mpm_winnt:notice] [pid 7160:tid 716] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Wed Oct 13 18:20:43.035427 2021] [mpm_winnt:notice] [pid 7160:tid 716] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Wed Oct 13 18:20:43.035427 2021] [core:notice] [pid 7160:tid 716] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Wed Oct 13 18:20:43.035427 2021] [mpm_winnt:notice] [pid 7160:tid 716] AH00418: Parent: Created child process 10336 [Wed Oct 13 18:20:43.566676 2021] [mpm_winnt:notice] [pid 10336:tid 668] AH00354: Child: Starting 64 worker threads. [Sat Oct 16 12:38:28.278274 2021] [mpm_winnt:notice] [pid 7160:tid 716] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sat Oct 16 12:38:30.331361 2021] [mpm_winnt:notice] [pid 10336:tid 668] AH00364: Child: All worker threads have exited. [Sat Oct 16 12:38:30.518674 2021] [mpm_winnt:notice] [pid 7160:tid 716] AH00430: Parent: Child process 10336 exited successfully. [Wed Nov 24 18:01:44.024476 2021] [mpm_winnt:notice] [pid 15652:tid 708] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Wed Nov 24 18:01:44.024476 2021] [mpm_winnt:notice] [pid 15652:tid 708] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Wed Nov 24 18:01:44.024476 2021] [core:notice] [pid 15652:tid 708] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Wed Nov 24 18:01:44.027472 2021] [mpm_winnt:notice] [pid 15652:tid 708] AH00418: Parent: Created child process 17356 [Wed Nov 24 18:01:44.643810 2021] [mpm_winnt:notice] [pid 17356:tid 672] AH00354: Child: Starting 64 worker threads. [Fri Nov 26 10:38:44.311519 2021] [mpm_winnt:notice] [pid 15652:tid 708] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Fri Nov 26 10:38:46.338184 2021] [mpm_winnt:notice] [pid 17356:tid 672] AH00364: Child: All worker threads have exited. [Fri Nov 26 10:38:46.463137 2021] [mpm_winnt:notice] [pid 15652:tid 708] AH00430: Parent: Child process 17356 exited successfully. [Fri Nov 26 15:16:41.349803 2021] [mpm_winnt:notice] [pid 4372:tid 704] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Fri Nov 26 15:16:41.349803 2021] [mpm_winnt:notice] [pid 4372:tid 704] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Fri Nov 26 15:16:41.349803 2021] [core:notice] [pid 4372:tid 704] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Fri Nov 26 15:16:41.352804 2021] [mpm_winnt:notice] [pid 4372:tid 704] AH00418: Parent: Created child process 18548 [Fri Nov 26 15:16:41.944450 2021] [mpm_winnt:notice] [pid 18548:tid 660] AH00354: Child: Starting 64 worker threads. [Sun Nov 28 20:41:34.314805 2021] [mpm_winnt:notice] [pid 4372:tid 704] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Nov 28 20:41:36.342762 2021] [mpm_winnt:notice] [pid 18548:tid 660] AH00364: Child: All worker threads have exited. [Sun Nov 28 20:41:36.432049 2021] [mpm_winnt:notice] [pid 4372:tid 704] AH00430: Parent: Child process 18548 exited successfully. [Sun Nov 28 20:41:50.238593 2021] [mpm_winnt:notice] [pid 12308:tid 708] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Nov 28 20:41:50.238593 2021] [mpm_winnt:notice] [pid 12308:tid 708] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Nov 28 20:41:50.238593 2021] [core:notice] [pid 12308:tid 708] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Nov 28 20:41:50.241594 2021] [mpm_winnt:notice] [pid 12308:tid 708] AH00418: Parent: Created child process 10496 [Sun Nov 28 20:41:50.918593 2021] [mpm_winnt:notice] [pid 10496:tid 668] AH00354: Child: Starting 64 worker threads. [Sun Nov 28 20:49:03.358395 2021] [mpm_winnt:notice] [pid 12308:tid 708] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Nov 28 20:49:05.378217 2021] [mpm_winnt:notice] [pid 10496:tid 668] AH00364: Child: All worker threads have exited. [Sun Nov 28 20:49:05.409320 2021] [mpm_winnt:notice] [pid 12308:tid 708] AH00430: Parent: Child process 10496 exited successfully. [Sun Nov 28 20:51:04.438285 2021] [mpm_winnt:notice] [pid 9824:tid 704] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Nov 28 20:51:04.438285 2021] [mpm_winnt:notice] [pid 9824:tid 704] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Nov 28 20:51:04.438285 2021] [core:notice] [pid 9824:tid 704] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Nov 28 20:51:04.438285 2021] [mpm_winnt:notice] [pid 9824:tid 704] AH00418: Parent: Created child process 15172 [Sun Nov 28 20:51:05.032035 2021] [mpm_winnt:notice] [pid 15172:tid 664] AH00354: Child: Starting 64 worker threads. [Mon Nov 29 15:53:01.086476 2021] [mpm_winnt:notice] [pid 9824:tid 704] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Mon Nov 29 15:53:03.105265 2021] [mpm_winnt:notice] [pid 15172:tid 664] AH00364: Child: All worker threads have exited. [Mon Nov 29 15:53:03.149007 2021] [mpm_winnt:notice] [pid 9824:tid 704] AH00430: Parent: Child process 15172 exited successfully. [Mon Nov 29 15:53:09.038153 2021] [mpm_winnt:notice] [pid 3240:tid 700] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Mon Nov 29 15:53:09.038153 2021] [mpm_winnt:notice] [pid 3240:tid 700] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Mon Nov 29 15:53:09.038153 2021] [core:notice] [pid 3240:tid 700] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Mon Nov 29 15:53:09.053784 2021] [mpm_winnt:notice] [pid 3240:tid 700] AH00418: Parent: Created child process 18844 [Mon Nov 29 15:53:09.752189 2021] [mpm_winnt:notice] [pid 18844:tid 688] AH00354: Child: Starting 64 worker threads. [Mon Nov 29 16:02:13.675324 2021] [mpm_winnt:notice] [pid 3240:tid 700] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Mon Nov 29 16:02:15.682160 2021] [mpm_winnt:notice] [pid 18844:tid 688] AH00364: Child: All worker threads have exited. [Mon Nov 29 16:02:15.713573 2021] [mpm_winnt:notice] [pid 3240:tid 700] AH00430: Parent: Child process 18844 exited successfully. [Mon Nov 29 17:36:32.044910 2021] [mpm_winnt:notice] [pid 7320:tid 696] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Mon Nov 29 17:36:32.044910 2021] [mpm_winnt:notice] [pid 7320:tid 696] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Mon Nov 29 17:36:32.044910 2021] [core:notice] [pid 7320:tid 696] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Mon Nov 29 17:36:32.047912 2021] [mpm_winnt:notice] [pid 7320:tid 696] AH00418: Parent: Created child process 3756 [Mon Nov 29 17:36:32.860909 2021] [mpm_winnt:notice] [pid 3756:tid 664] AH00354: Child: Starting 64 worker threads. [Thu Dec 02 19:20:46.071560 2021] [mpm_winnt:notice] [pid 7320:tid 696] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Thu Dec 02 19:20:48.084811 2021] [mpm_winnt:notice] [pid 3756:tid 664] AH00364: Child: All worker threads have exited. [Thu Dec 02 19:20:48.204810 2021] [mpm_winnt:notice] [pid 7320:tid 696] AH00430: Parent: Child process 3756 exited successfully. [Thu Dec 02 21:37:27.995382 2021] [mpm_winnt:notice] [pid 11316:tid 716] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Thu Dec 02 21:37:27.995382 2021] [mpm_winnt:notice] [pid 11316:tid 716] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Thu Dec 02 21:37:27.995382 2021] [core:notice] [pid 11316:tid 716] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Thu Dec 02 21:37:27.999382 2021] [mpm_winnt:notice] [pid 11316:tid 716] AH00418: Parent: Created child process 11016 [Thu Dec 02 21:37:28.734556 2021] [mpm_winnt:notice] [pid 11016:tid 668] AH00354: Child: Starting 64 worker threads. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. 'mysqldump.exe' is not recognized as an internal or external command, operable program or batch file. '--help' is not recognized as an internal or external command, operable program or batch file. The system cannot find the path specified. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. 'C:/Program' is not recognized as an internal or external command, operable program or batch file. [Thu Dec 09 11:58:03.938266 2021] [mpm_winnt:notice] [pid 11316:tid 716] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Thu Dec 09 11:58:05.962113 2021] [mpm_winnt:notice] [pid 11016:tid 668] AH00364: Child: All worker threads have exited. [Thu Dec 09 11:58:06.165154 2021] [mpm_winnt:notice] [pid 11316:tid 716] AH00430: Parent: Child process 11016 exited successfully. [Fri Dec 24 16:34:29.449583 2021] [mpm_winnt:notice] [pid 18268:tid 708] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Fri Dec 24 16:34:29.449583 2021] [mpm_winnt:notice] [pid 18268:tid 708] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Fri Dec 24 16:34:29.449583 2021] [core:notice] [pid 18268:tid 708] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Fri Dec 24 16:34:29.452585 2021] [mpm_winnt:notice] [pid 18268:tid 708] AH00418: Parent: Created child process 11452 [Fri Dec 24 16:34:30.086919 2021] [mpm_winnt:notice] [pid 11452:tid 660] AH00354: Child: Starting 64 worker threads. [Wed Jan 05 20:57:28.777871 2022] [core:warn] [pid 3728:tid 580] AH00098: pid file C:/wamp64/bin/apache/apache2.4.46/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? [Wed Jan 05 20:57:29.266748 2022] [mpm_winnt:notice] [pid 3728:tid 580] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Wed Jan 05 20:57:29.266748 2022] [mpm_winnt:notice] [pid 3728:tid 580] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Wed Jan 05 20:57:29.266748 2022] [core:notice] [pid 3728:tid 580] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Wed Jan 05 20:57:29.269744 2022] [mpm_winnt:notice] [pid 3728:tid 580] AH00418: Parent: Created child process 5492 [Wed Jan 05 20:57:30.181822 2022] [mpm_winnt:notice] [pid 5492:tid 724] AH00354: Child: Starting 64 worker threads. [Wed Jan 05 22:22:17.081652 2022] [mpm_winnt:notice] [pid 3728:tid 580] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Wed Jan 05 22:22:19.097590 2022] [mpm_winnt:notice] [pid 5492:tid 724] AH00364: Child: All worker threads have exited. [Wed Jan 05 22:22:19.128841 2022] [mpm_winnt:notice] [pid 3728:tid 580] AH00430: Parent: Child process 5492 exited successfully. [Tue Jan 11 14:30:19.675022 2022] [mpm_winnt:notice] [pid 2840:tid 560] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Tue Jan 11 14:30:19.676025 2022] [mpm_winnt:notice] [pid 2840:tid 560] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Tue Jan 11 14:30:19.676025 2022] [core:notice] [pid 2840:tid 560] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Tue Jan 11 14:30:19.679024 2022] [mpm_winnt:notice] [pid 2840:tid 560] AH00418: Parent: Created child process 19164 [Tue Jan 11 14:30:20.377502 2022] [mpm_winnt:notice] [pid 19164:tid 680] AH00354: Child: Starting 64 worker threads. [Tue Jan 11 17:43:23.498755 2022] [mpm_winnt:notice] [pid 2840:tid 560] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Tue Jan 11 17:43:25.518058 2022] [mpm_winnt:notice] [pid 19164:tid 680] AH00364: Child: All worker threads have exited. [Tue Jan 11 17:43:25.611614 2022] [mpm_winnt:notice] [pid 2840:tid 560] AH00430: Parent: Child process 19164 exited successfully. [Wed Jan 12 14:52:56.451929 2022] [mpm_winnt:notice] [pid 9696:tid 712] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Wed Jan 12 14:52:56.451929 2022] [mpm_winnt:notice] [pid 9696:tid 712] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Wed Jan 12 14:52:56.451929 2022] [core:notice] [pid 9696:tid 712] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Wed Jan 12 14:52:56.451929 2022] [mpm_winnt:notice] [pid 9696:tid 712] AH00418: Parent: Created child process 18276 [Wed Jan 12 14:52:56.983181 2022] [mpm_winnt:notice] [pid 18276:tid 672] AH00354: Child: Starting 64 worker threads. [Sat Jan 15 22:11:26.430930 2022] [mpm_winnt:notice] [pid 9696:tid 712] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sat Jan 15 22:11:28.474973 2022] [mpm_winnt:notice] [pid 18276:tid 672] AH00364: Child: All worker threads have exited. [Sat Jan 15 22:11:28.631053 2022] [mpm_winnt:notice] [pid 9696:tid 712] AH00430: Parent: Child process 18276 exited successfully. [Sat Jan 22 18:13:36.650258 2022] [mpm_winnt:notice] [pid 15376:tid 572] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sat Jan 22 18:13:36.650258 2022] [mpm_winnt:notice] [pid 15376:tid 572] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sat Jan 22 18:13:36.651228 2022] [core:notice] [pid 15376:tid 572] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sat Jan 22 18:13:36.654200 2022] [mpm_winnt:notice] [pid 15376:tid 572] AH00418: Parent: Created child process 18012 [Sat Jan 22 18:13:37.458198 2022] [mpm_winnt:notice] [pid 18012:tid 672] AH00354: Child: Starting 64 worker threads. [Sat Jan 22 20:48:48.961569 2022] [mpm_winnt:notice] [pid 15376:tid 572] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sat Jan 22 20:48:50.996233 2022] [mpm_winnt:notice] [pid 18012:tid 672] AH00364: Child: All worker threads have exited. [Sat Jan 22 20:48:51.058762 2022] [mpm_winnt:notice] [pid 15376:tid 572] AH00430: Parent: Child process 18012 exited successfully. [Sat Jan 22 21:53:33.494910 2022] [mpm_winnt:notice] [pid 2864:tid 704] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sat Jan 22 21:53:33.494910 2022] [mpm_winnt:notice] [pid 2864:tid 704] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sat Jan 22 21:53:33.494910 2022] [core:notice] [pid 2864:tid 704] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sat Jan 22 21:53:33.510553 2022] [mpm_winnt:notice] [pid 2864:tid 704] AH00418: Parent: Created child process 16784 [Sat Jan 22 21:53:34.078782 2022] [mpm_winnt:notice] [pid 16784:tid 664] AH00354: Child: Starting 64 worker threads. [Sun Jan 23 09:38:31.748239 2022] [mpm_winnt:notice] [pid 2864:tid 704] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Jan 23 09:38:33.776352 2022] [mpm_winnt:notice] [pid 16784:tid 664] AH00364: Child: All worker threads have exited. [Sun Jan 23 09:38:33.823206 2022] [mpm_winnt:notice] [pid 2864:tid 704] AH00430: Parent: Child process 16784 exited successfully. [Sun Jan 23 13:04:15.789101 2022] [mpm_winnt:notice] [pid 7952:tid 724] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Jan 23 13:04:15.792544 2022] [mpm_winnt:notice] [pid 7952:tid 724] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Jan 23 13:04:15.792544 2022] [core:notice] [pid 7952:tid 724] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Jan 23 13:04:15.794508 2022] [mpm_winnt:notice] [pid 7952:tid 724] AH00418: Parent: Created child process 4508 [Sun Jan 23 13:04:16.499145 2022] [mpm_winnt:notice] [pid 4508:tid 668] AH00354: Child: Starting 64 worker threads. [Sun Jan 23 22:23:08.681194 2022] [mpm_winnt:notice] [pid 7952:tid 724] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Jan 23 22:23:10.698365 2022] [mpm_winnt:notice] [pid 4508:tid 668] AH00364: Child: All worker threads have exited. [Sun Jan 23 22:23:10.769148 2022] [mpm_winnt:notice] [pid 7952:tid 724] AH00430: Parent: Child process 4508 exited successfully. [Sun Jan 23 22:23:26.312254 2022] [mpm_winnt:notice] [pid 20124:tid 724] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Jan 23 22:23:26.312254 2022] [mpm_winnt:notice] [pid 20124:tid 724] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Jan 23 22:23:26.312254 2022] [core:notice] [pid 20124:tid 724] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Jan 23 22:23:26.317255 2022] [mpm_winnt:notice] [pid 20124:tid 724] AH00418: Parent: Created child process 2776 [Sun Jan 23 22:23:28.469688 2022] [mpm_winnt:notice] [pid 2776:tid 780] AH00354: Child: Starting 64 worker threads. [Mon Jan 24 12:00:50.612130 2022] [mpm_winnt:notice] [pid 20124:tid 724] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Mon Jan 24 12:00:52.638590 2022] [mpm_winnt:notice] [pid 2776:tid 780] AH00364: Child: All worker threads have exited. [Mon Jan 24 12:00:52.671905 2022] [mpm_winnt:notice] [pid 20124:tid 724] AH00430: Parent: Child process 2776 exited successfully. [Mon Jan 24 18:42:41.270601 2022] [mpm_winnt:notice] [pid 8268:tid 680] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Mon Jan 24 18:42:41.270601 2022] [mpm_winnt:notice] [pid 8268:tid 680] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Mon Jan 24 18:42:41.270601 2022] [core:notice] [pid 8268:tid 680] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Mon Jan 24 18:42:41.286162 2022] [mpm_winnt:notice] [pid 8268:tid 680] AH00418: Parent: Created child process 14260 [Mon Jan 24 18:42:41.880181 2022] [mpm_winnt:notice] [pid 14260:tid 668] AH00354: Child: Starting 64 worker threads. [Wed Jan 26 12:13:31.064583 2022] [mpm_winnt:notice] [pid 8268:tid 680] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Wed Jan 26 12:13:33.095968 2022] [mpm_winnt:notice] [pid 14260:tid 668] AH00364: Child: All worker threads have exited. [Wed Jan 26 12:13:33.179417 2022] [mpm_winnt:notice] [pid 8268:tid 680] AH00430: Parent: Child process 14260 exited successfully. [Wed Jan 26 12:59:32.333020 2022] [mpm_winnt:notice] [pid 8672:tid 708] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Wed Jan 26 12:59:32.333020 2022] [mpm_winnt:notice] [pid 8672:tid 708] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Wed Jan 26 12:59:32.333020 2022] [core:notice] [pid 8672:tid 708] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Wed Jan 26 12:59:32.333020 2022] [mpm_winnt:notice] [pid 8672:tid 708] AH00418: Parent: Created child process 16140 [Wed Jan 26 12:59:32.911146 2022] [mpm_winnt:notice] [pid 16140:tid 668] AH00354: Child: Starting 64 worker threads. libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB libpng warning: iCCP: known incorrect sRGB profile libpng warning: iCCP: cHRM chunk does not match sRGB [Thu Jan 27 22:48:16.093445 2022] [mpm_winnt:notice] [pid 8672:tid 708] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Thu Jan 27 22:48:18.125429 2022] [mpm_winnt:notice] [pid 16140:tid 668] AH00364: Child: All worker threads have exited. [Thu Jan 27 22:48:18.188018 2022] [mpm_winnt:notice] [pid 8672:tid 708] AH00430: Parent: Child process 16140 exited successfully. [Fri Jan 28 12:33:05.509189 2022] [mpm_winnt:notice] [pid 6248:tid 716] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Fri Jan 28 12:33:05.509189 2022] [mpm_winnt:notice] [pid 6248:tid 716] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Fri Jan 28 12:33:05.509189 2022] [core:notice] [pid 6248:tid 716] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Fri Jan 28 12:33:05.515702 2022] [mpm_winnt:notice] [pid 6248:tid 716] AH00418: Parent: Created child process 15388 [Fri Jan 28 12:33:06.183859 2022] [mpm_winnt:notice] [pid 15388:tid 660] AH00354: Child: Starting 64 worker threads. [Sat Jan 29 21:51:07.936209 2022] [core:warn] [pid 16436:tid 612] AH00098: pid file C:/wamp64/bin/apache/apache2.4.46/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? [Sat Jan 29 21:51:08.511634 2022] [mpm_winnt:notice] [pid 16436:tid 612] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sat Jan 29 21:51:08.511634 2022] [mpm_winnt:notice] [pid 16436:tid 612] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sat Jan 29 21:51:08.511634 2022] [core:notice] [pid 16436:tid 612] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sat Jan 29 21:51:08.513635 2022] [mpm_winnt:notice] [pid 16436:tid 612] AH00418: Parent: Created child process 11876 [Sat Jan 29 21:51:09.142389 2022] [mpm_winnt:notice] [pid 11876:tid 164] AH00354: Child: Starting 64 worker threads.Hello @frks2007!
I also checked your Apache log and it seems to be clear of any errors which would related to our plugin.
I suggest you to send us the following details:
– please check your JS console, if there is any problem with it.
– please enable your debug mode on local WordPress to detect any problems. You can set it in wp-config.php file (there is a guide to set it up: https://ww.wp.xz.cn/support/article/debugging-in-wordpress/) or you can download the Debug Bar plugin from available plugin list in WordPress.You can send these info with screenshots or just copy and paste them to this conversation.
Thanks in advance!
Adam
TrustindexHi,
I have the same error with a fresh install of WordPress 5.9 without any plugins except the Divi theme.https://paste.pics/4d2b91e75f07ac1c090d546925c93074
My website is also on localhost (wampserver).
I enabled the debug mod, I don’t have any errors.
Same for JS, the console is clean.My environnent :
PHP 7.4.9
Apache 2.4.4
MySQL 5.7.3Thanks for your help
-
This reply was modified 4 years, 3 months ago by
noxeus.
As I see from logs, you don’t use the latest version of our plugins. Please check these versions, update our plugins, if necessary, then if there is still problems, please send us the content under plugins’ Troubleshoot tab and maybe the server log files as well.
Thanks in advance!
Adam,
TrustindexHi,
I’m running the version 7.12, so the last one.Troubleshoot tab :
URL: http://website.local MySQL Version: 5.7.31 WP Table Prefix: websitewp_ WP Version: 5.9 Server Name: website.local Cookie Domain: website.local CURL Library Present: Yes CSS path: E:\websites\website/wp-content/uploads/trustindex-google-widget.css PHP Info: Version: 7.4.9 Memory Usage: 13.25MB Memory Limit : 256M Max Upload Size : 2M Max Post Size : 8M Allow URL fopen : On Allow URL Include : Off Display Errors : On Max Script Execution Time : 120 seconds Plugin: Widgets d'avis Google Plugin Version: 7.12 Options: active: 1 version: 7.12 page-details: subscription-id: proxy-check: style-id: review-content: filter: scss-set: lang: no-rating-text: dateformat: rate-us: verified-icon: enable-animation: show-arrows: content-saved-to: show-reviewers-photo: download-timestamp: widget-setted-up: disable-font: show-logos: show-stars: load-css-inline: align: Reviews: Array ( ) CSS: Active Theme: Website 1.0.0 Plugins: Widgets for Google Reviews (7.12 - active)Last error logs :
[Sun Feb 06 03:59:47.042760 2022] [mpm_winnt:notice] [pid 5088:tid 580] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Feb 06 04:00:17.059784 2022] [mpm_winnt:notice] [pid 5088:tid 580] AH00431: Parent: Forcing termination of child process 19880 [Sun Feb 06 04:00:20.107998 2022] [mpm_winnt:notice] [pid 14624:tid 700] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Feb 06 04:00:20.107998 2022] [mpm_winnt:notice] [pid 14624:tid 700] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Feb 06 04:00:20.107998 2022] [core:notice] [pid 14624:tid 700] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Feb 06 04:00:20.119803 2022] [mpm_winnt:notice] [pid 14624:tid 700] AH00418: Parent: Created child process 27532 [Sun Feb 06 04:00:20.585804 2022] [mpm_winnt:notice] [pid 27532:tid 660] AH00354: Child: Starting 64 worker threads. [Sun Feb 06 04:00:26.457789 2022] [mpm_winnt:notice] [pid 14624:tid 700] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Feb 06 04:00:33.563788 2022] [mpm_winnt:notice] [pid 27532:tid 660] AH00364: Child: All worker threads have exited. [Sun Feb 06 04:00:33.600788 2022] [mpm_winnt:notice] [pid 14624:tid 700] AH00430: Parent: Child process 27532 exited successfully. [Sun Feb 06 04:00:36.308789 2022] [mpm_winnt:notice] [pid 12496:tid 708] AH00455: Apache/2.4.46 (Win64) PHP/7.3.21 configured -- resuming normal operations [Sun Feb 06 04:00:36.308789 2022] [mpm_winnt:notice] [pid 12496:tid 708] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Feb 06 04:00:36.308789 2022] [core:notice] [pid 12496:tid 708] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Feb 06 04:00:36.319790 2022] [mpm_winnt:notice] [pid 12496:tid 708] AH00418: Parent: Created child process 23152 [Sun Feb 06 04:00:36.681791 2022] [mpm_winnt:notice] [pid 23152:tid 664] AH00354: Child: Starting 64 worker threads. [Sun Feb 06 05:18:14.201700 2022] [mpm_winnt:notice] [pid 12496:tid 708] AH00422: Parent: Received shutdown signal -- Shutting down the server. [Sun Feb 06 05:18:26.167434 2022] [mpm_winnt:notice] [pid 23152:tid 664] AH00364: Child: All worker threads have exited. [Sun Feb 06 05:18:26.220435 2022] [mpm_winnt:notice] [pid 12496:tid 708] AH00430: Parent: Child process 23152 exited successfully. [Sun Feb 06 05:18:29.943431 2022] [mpm_winnt:notice] [pid 34792:tid 684] AH00455: Apache/2.4.46 (Win64) PHP/7.4.9 configured -- resuming normal operations [Sun Feb 06 05:18:29.943431 2022] [mpm_winnt:notice] [pid 34792:tid 684] AH00456: Apache Lounge VS16 Server built: Aug 2 2020 10:21:32 [Sun Feb 06 05:18:29.943431 2022] [core:notice] [pid 34792:tid 684] AH00094: Command line: 'c:\\wamp64\\bin\\apache\\apache2.4.46\\bin\\httpd.exe -d C:/wamp64/bin/apache/apache2.4.46' [Sun Feb 06 05:18:29.953419 2022] [mpm_winnt:notice] [pid 34792:tid 684] AH00418: Parent: Created child process 15680 [Sun Feb 06 05:18:30.422394 2022] [mpm_winnt:notice] [pid 15680:tid 684] AH00354: Child: Starting 64 worker threads.Hello!
We have solved these problems, please upgrade your plugins to the newest version.
Thank you for your patience!
If you need further assistance, please write us,
Adam
Trustindex -
This reply was modified 4 years, 3 months ago by
The topic ‘Error while trying to run this plugin’ is closed to new replies.