Error while updating SpamFirewall local base

  • Resolved TitoZ

    (@titoz)


    2 years, 8 months ago

    Greetings, I am getting this notification from the CleanTalk plugin:

    Sep 15 2023 12:22:33: Error occurred while updating SpamFireWall local base. Exception: The discrepancy between the amount of data received for the update and in the final table: wp_cleantalk_sfw_personal. RECEIVED: 66. ADDED: 2 in /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-content/plugins/cleantalk-spam-protect/lib/Cleantalk/ApbctWP/Firewall/SFWUpdateHelper.php:467 Stack trace: #0 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-content/plugins/cleantalk-spam-protect/cleantalk.php(1173): Cleantalk\ApbctWP\Firewall\SFWUpdateHelper::directUpdate() #1 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-content/plugins/cleantalk-spam-protect/inc/cleantalk-settings.php(2603): apbct_sfw_update__init() #2 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-includes/class-wp-hook.php(310): apbct_settings__sync() #3 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #4 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #5 /home/277676.cloudwaysapps.com/mnbkzxmnce/public_html/wp-admin/admin-ajax.php(188): do_action() #6 {main}

    I have tried syncing with the Cloud and the notice persists.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    2 years, 8 months ago

    Hello @titoz,

    We are aware of this problem.

    Please give us 2-3 business days to investigate.

    Plugin Support katereji

    (@katereji)

    2 years, 8 months ago

    Hello and thank you for waiting.

    We have found the source of the issue. The thing is that there are no write permissions for the /wp-content/uploads directory. If you change this the issue will be resolved.
    We’ve added the description for this error. The fixes will be included in the next release.
    Did this information help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    2 years, 8 months ago

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 3 replies - 1 through 3 (of 3 total)

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