Error While Updating UpdraftPlus plugin

  • Resolved fdwebb2017

    (@fdwebb2017)


    8 years, 4 months ago

    Hello, I am wondering if you could please explain why I got the following error message when I updated the UD Plus plugin on 2/4/18: Error while sending QUERY packet. PID=22422 in home/public html/wp-includes/wp-db.php on line 1924. It then says update complete. I also received the same message when I updated it in December 2017.

    Thank You Very Much.

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  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    8 years, 4 months ago

    Hi,

    That means that your web hosting server cut the MySQL connection. Presumably they have a low timeout, and also a low disk I/O limit, such that when WordPress downloads and unzips the new UpdraftPlus zip (which is about 20MB, unzipped), it takes longer (given the disk I/O limit) than the number of seconds before they cut the MySQL connection.

    Nothing to worry about as such, as updating a plugin just involves WP unzipping a zip, and if the MySQL connection is cut during that, it doesn’t matter. (MySQL connections are per-process – it doesn’t affect other visitors). It does indicate that your web hosting company is trying to run websites as close as possible to resource limits as they can get away with, though, and that’s not really a good situation.

    David

Viewing 1 replies (of 1 total)

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