• Resolved Marc

    (@crammarc)


    After uploading to 10.1.0 version, my website is broken: is not possible to go to a product page, for example.

    Status:

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.1.0
    Legacy REST API Package Version: El plugin API REST heredada no está instalado en este sitio.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.8.2
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: es_ES
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    Server Architecture: Linux 5.14.0-427.42.1.el9_4.x86_64 x86_64
    PHP Version: 8.3.19
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.76.1
    OpenSSL/3.2.2

    SUHOSIN Installed: –
    MySQL Version: 10.11.11-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 185
    custom_css: 2
    et_body_layout: 5
    et_footer_layout: 1
    et_header_layout: 1
    et_pb_layout: 31
    et_template: 20
    et_theme_builder: 1
    nav_menu_item: 9
    page: 19
    pcf_campos: 1
    post: 1
    product: 28
    product-feed: 1
    revision: 1
    shop_order: 47
    wafs: 2
    wpforms: 2
    yith_wcan_preset: 2
    ywtm_tab: 4

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (36) ###

    AAA Option Optimizer: por Joost de Valk – 1.4.0
    Advanced Cron Manager: por BracketSpace – 2.5.10
    FiboSearch - AJAX Search for WooCommerce: por Equipo de FiboSearch – 1.31.0
    Product Feed Manager for WooCommerce: por RexTheme – 7.4.46
    Codection Unidades Agrupados: por Codection – 0.1.0
    Complianz Privacy Suite (GDPR/CCPA) premium: por Really Simple Plugins – 7.5.4.1
    Desactivar admin y analítica de WooCommerce: por Fernando Tellado – 1.0
    Divi BodyCommerce: por Divi Engine – 8.3.3
    Divi Menu Cart: por Milen Krastev – 3.0.1
    Divi Plus: por Elicus – 1.17.0
    Flexible Checkout Fields: por WP Desk – 4.1.25
    Flexible Shipping: por Octolize – 6.2.4
    Integración con Holded: por Holded – 3.5.0
    Imagify: por Imagify Image Optimizer - Optimiza imágenes y convierte WebP y Avif – 2.2.6
    Index WP MySQL For Speed: por Oliver Jones
    Rick James – 1.5.4

    MartatorreWPO: por Marta Torre – 1.0.0
    Perfmatters: por forgemedia – 2.4.9
    Formulario de contacto del producto: por Enrique J. Ros – 3.0.0
    Rank Math SEO PRO: por Rank Math SEO – 3.0.93
    Rank Math SEO: por Rank Math SEO – 1.0.250
    WC - APG Campo NIF/CIF/NIE: por Art Project Group – 4.4.0.1
    WC Share Cart URL: por Krzysztof Piątkowski – 1.1.1
    weLaunch Framework: por weLaunch.io – 1.1.2
    WooCommerce Redsys Gateway Light: por José Conti – 6.5.0
    Carrito de WooCommerce PDF: por weLaunch – 1.2.1
    Pay for Payment for WooCommerce: por Karolína Vyskočilová – 2.1.11
    WooCommerce PayPal Payments: por PayPal – 3.0.9
    Product Tabs for WooCommerce (Free): por Barn2 Plugins – 2.1.11
    WooCommerce: por Automattic – 10.1.0
    WP Mail SMTP: por WP Mail SMTP – 4.5.0
    Widgets para reseñas de Google: por Trustindex.io – 13.0
    WP Rocket | Change Parameters: por WP Rocket Support Team –
    WP Rocket: por WP Media – 3.19.3
    WPC Product Quantity for WooCommerce (Premium): por WPClever – 5.1.0
    WPForms Lite: por WPForms – 1.9.7.3
    YITH WooCommerce Tab Manager: por YITH – 2.7.0

    ### Inactive Plugins (1) ###

    Mantenimiento web: por Carlos Doral – 0.14

    ### Dropin Plugins () ###

    advanced-cache.php: advanced-cache.php

    ### Must Use Plugins (1) ###

    Index WP MySQL For Speed Upgrade Filter for mu-plugins.: por – 1.4.12

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: marketplace
    site_visibility_badge
    remote_logging
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 días
    Level threshold: –
    Log directory size: 59 MB

    ### WC Pages ###

    Base de la tienda: #19 - /
    Carrito: ❌ La página no contiene el shortcode [woocommerce_cart] o el bloque woocommerce/cart.
    Finalizar compra: #132 - /pago/ - Contiene el shortcode [woocommerce_checkout]
    Mi cuenta: #134 - /mi-cuenta/ - Contiene el shortcode [woocommerce_my_account]
    Términos y condiciones: #120 - /terminos-condiciones/

    ### Theme ###

    Name: Divi child
    Version: (la actualización a la versión 0 está disponible)
    Author URL:
    Child Theme: ✔
    Parent Theme Name: Divi
    Parent Theme Version: 4.27.4
    Parent Theme Author URL: http://www.elegantthemes.com
    Theme type: Tema clásico
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: La version 9.4.0 de /home/bdfjatie/public_html/corchoaislante.es/wp-content/plugins/wpc-product-quantity-premium/templates/quantity-input.php está obsoleta. La versión del núcleo es la 10.1.0
    Outdated Templates: ❌


    Aprende cómo actualizar |




    Vaciar la caché de información del tema de estado del sistema

    ### WooCommerce PayPal Payments ###

    Onboarded: ✔
    New UI active: –
    Shop country code: ES
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: ✔
    Used PayPal Checkout plugin: ✔
    Subscriptions Mode: Disabled
    PayPal Shipping Callback: –
    Apple Pay: –
    Google Pay: –
    Fastlane: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store
    add-to-cart-with-options-stepper-layout

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    experimental-wc-rest-api

    Daily Cron: ✔ Next scheduled: 2025-08-13 11:21:51 +00:00
    Options: ✔
    Notes: 83
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 62
    Oldest: 2025-07-17 15:36:03 +0000
    Newest: 2025-08-11 03:42:28 +0000

    Complete: 2.450
    Oldest: 2025-07-13 10:11:02 +0000
    Newest: 2025-08-13 07:24:13 +0000

    Failed: 32
    Oldest: 2022-12-14 08:14:03 +0000
    Newest: 2025-08-13 06:58:24 +0000

    Pending: 27
    Oldest: 2025-08-13 07:21:10 +0000
    Newest: 2025-08-20 04:17:40 +0000


    ### Status report information ###

    Generated at: 2025-08-13 07:24:44 +00:00

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Same issue here. Build 10.1.0 is broken as it only contains the single php woocommerce.php, apparently something went wrong during bundling.

    [13-Aug-2025 07:30:53 UTC] PHP Warning: require(/var/lib/wordpress/wp-content/plugins/woocommerce/src/Autoloader.php): Failed to open stream: No such file or directory in /var/lib/wordpress/wp-content/plugins/woocommerce/woocommerce.php on line 24
    [13-Aug-2025 07:30:53 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/var/lib/wordpress/wp-content/plugins/woocommerce/src/Autoloader.php' (include_path='.:/usr/share/php') in /var/lib/wordpress/wp-content/plugins/woocommerce/woocommerce.php:24
    Stack trace: 0 /usr/share/wordpress/wp-settings.php(545): include_once() 1 /usr/share/wordpress/wp-config.php(68): require_once('…') 2 /usr/share/wordpress/wp-load.php(50): require_once('…') 3 /usr/share/wordpress/wp-blog-header.php(13): require_once('…') 4 /usr/share/wordpress/index.php(17): require('…') 5 {main}

    thrown in /var/lib/wordpress/wp-content/plugins/woocommerce/woocommerce.php on line 24

    This is what I have seen today in on some of my servers after daily auto updating via wp-cli tonight. I believe the complete plugin zip will re-uploaded to the repo, soon.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @crammarc

    Thank you for sharing the system status report. I’ve checked your site, and I can see a critical error message on your product page when trying to access a single product.

    I tried to replicate the issue on my own test site, but I wasn’t able to reproduce the same behavior.

    A critical error in WordPress usually appears when there is a conflict between themes or plugins.

    To assist you further in troubleshooting, please run a conflict test. Create a staging site so your live site remains unaffected, then deactivate all plugins except WooCommerce, activate the default Storefront theme, and check if the issue still appears.

    You can use the following plugin to create a staging site:
    WP Staging

    For more details on how to run a conflict test, please refer to this guide:
    How to Test for Conflicts


    Hi @theschappy,

    The issue are you facing is not similar the one facing by above user. As per forum best practices shown here, it is advised that you create a new thread so that we can address your issue(s) separately.

    You can create a new thread here: https://ww.wp.xz.cn/support/plugin/woocommerce/#new-topic-0 and make sure to include as much information as you can.

    However, The error appears because the WooCommerce 10.1.0 update on your site is incomplete — during the update process, only the woocommerce.php file was installed, while other required files such as src/Autoloader.php are missing.

    Please try reinstalling WooCommerce and see if that works for you. If you still face the same issue, please create a separate ticket so we can help you fix it.

    Thanks for understanding!


    Thread Starter Marc

    (@crammarc)

    Ok. It’s a conflict with WPC Product Quantity for WooCommerce (WPClever).

    We roll back to Woocommerce 10.0.4 until this conflict is solved by WPClever.

    Thanks.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for the update. I’m glad you were able to identify the conflict with WPC Product Quantity for WooCommerce (WPClever).

    If you’re happy with the support you received today, would you consider leaving us a quick review? It really helps us out: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

    @shahzeenfarooq

    I was able to solve my issue as well. After I have also rolled back to 10.0.4 on my servers in the morning, I checked the latest plugin zip file to be complete now. I have issued the wp-cli plugin update command manually at 10.45am CET and the update to latest 10.1.0 version completed successfully.

    Many thanks!

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi @theschappy

    Great to hear everything’s working perfectly now! If you’re enjoying the WooCommerce plugin, we’d really appreciate it if you could take a moment to leave us a ★★★★★ review. Your feedback helps us keep improving and supporting store owners like you. https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

    Thank you

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    It seems we haven’t heard back from you for a while, so I’ll go ahead and mark this thread as resolved. Feel free to reach out whenever you’re ready to continue.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error with 10.1.0 version’ is closed to new replies.