• I’m getting the following error message when I try to backup to S3. I have read your replies to similar error messages but I don’t understand how to make the PhP changes and Bucket access changes that you refer to. Can you please be a little more descriptive, preferably with screenshots?

    Regards,
    Helen

    [15-Aug-2015 14:13:53] Restart will be executed now.
    [15-Aug-2015 14:13:54] 1. Trying to send backup file to S3 Service …
    [15-Aug-2015 14:13:55] ERROR: S3 Service API: Access Denied
    [15-Aug-2015 14:13:55] 2. Trying to send backup file to S3 Service …
    [15-Aug-2015 14:13:55] ERROR: S3 Service API: Access Denied
    [15-Aug-2015 14:13:55] 3. Trying to send backup file to S3 Service …
    [15-Aug-2015 14:13:56] ERROR: S3 Service API: Access Denied
    [15-Aug-2015 14:13:56] ERROR: Step aborted: too many attempts!
    [15-Aug-2015 14:13:56] ERROR: Job has ended with errors in 48 seconds. You must resolve the errors for correct execution.

    https://ww.wp.xz.cn/plugins/backwpup/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    That looks like that the S3 Auth credentials not correct.

    Thread Starter Helen Think

    (@helen-think)

    Daniel,

    Some background information for you:

    1. I am the administrator of my website
    2. I am also the administrator of my Amazon S3 account, including the IAM Access Administrator
    3. I have added the correct Amazon Access Key ID, and Secret Access Key to your plugin in the To: s3 Service tab

    but still get the same error message.

    What can I do? Please help.

    Regards,
    Helen

    Thread Starter Helen Think

    (@helen-think)

    Hello again Daniel,

    To clarify, I’m not sure what bucket policy to create to allow wordpress backwpup plugin to access my backup folder in my S3 bucket.

    Your help would be greatly appreciated.

    Kind regards,
    Helen

    Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    {
      "Statement": [
       {
         "Action": "s3:ListAllMyBuckets",
         "Effect": "Allow",
         "Resource": "arn:aws:s3:::*"
       },
        {
          "Action": [
            "s3:AbortMultipartUpload",
            "s3:DeleteObject",
            "s3:GetBucketLocation",
            "s3:GetObject",
            "s3:GetObjectAcl",
            "s3:ListBucket",
            "s3:ListBucketMultipartUploads",
            "s3:PutObject",
            "s3:PutObjectAcl"
          ],
          "Effect": "Allow",
          "Resource": [ "arn:aws:s3:::dhdev", "arn:aws:s3:::dhdev/*" ]
        }
      ]
    }

    Replace dhdev with your bucket name

    I enter this policy and get this:

    Statement is missing required element – Statement “NO_ID-0″ is missing “Principal” element

    Any idea what to do? Thanks.

    Otherwise it’s back to Dropbox for me.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error with Amazon s3 Backup’ is closed to new replies.