Error MasterStudy LMS WordPress Plugin with Elementor

  • Resolved Gerson Salcedo

    (@salcedobeta)


    2 years, 11 months ago

    MasterStudy LMS plugin is breaking Elementor functionalities.

    I had my website working perfectly, and the sections they built with elementor and I add entry animation fail if I have MasterStudy LMS active. I already did several tests and everything works perfectly again when MasterStudy LMS plugin is deactivated.

    We have the site currently under maintenance. We had to disable it because with this error, no element or module that has an entry animation is being displayed, and practically all elements on the web have this animation.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • stanstylemixthemes

    (@stanstm)

    2 years, 11 months ago

    Hello, @salcedobeta

    Our deepest apologies for the inconvenience and such an experience you faced. We created a task to solve this issue and sent it to the development department. We are currently working on compatibility with Elementor widgets.

    It is very important for us to have a complete understanding of what kind of animations and widgets you used to find incompatibilities. We appreciate your feedback and any other additional information will be valuable to us.

    If you have any additions to your request please let us know. Your report will not be ignored and we do our best to solve this ASAP.

    Best regards.

    seccyeth

    (@seccyeth)

    2 years, 11 months ago

    Hi,

    Adding my voice to this complaint, I have the same issue. Well done @salcedobeta on noticing that it is the animation that triggers the conflict with Masterstudy, I thought it was a popup issue, but it is actually a more global issue with most elements that have an entry animation.
    When I saw 3.0 behind release, I thought to myself : “Better wait, they’re bound to have a lot of issue”. I tried to install 3.0.5, and yet here it was : a site breakdown (my floating menu bar was not showing). Just tried again with 3.0.7, but it’s not fixed.

    Please, @stylemix, ensure to have compatibility AT LEAST with the plugins you claim to be compatible with… WPLM and Elementor are quite a big deal, and I’m sure it’s not only the 2 of us facing some issue.

    Waiting for a fix ASAP!

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    2 years, 11 months ago

    Hello @seccyeth ,

    Our developers are testing the issue and nesseary fix should be available in one of the upcoming plugin updates.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error MasterStudy LMS WordPress Plugin with Elementor’ is closed to new replies.