Hi, @zucs!
Thank you for your lines, we appreciate your efforts!
Could you please clarify if you tried the recreate plugin button in the advanced tab?
Waiting for your reply, I hope that we can figure out something for you,
Szilveszter
Trustindex
Thread Starter
zucs
(@zucs)
Hi Szilveszter and thanks for your quick reply.
Yes, I unconnected and reconnected Expedia, then went trough all the configuration steps.
Unfortunately same issue.
Hi @zucs !
Thank you for your reply!
Please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further. Insert it into Pastebin and send us the URL please: https://pastebin.com/
https://snipboard.io/BbziPU.jpg
https://snipboard.io/qX3sQu.jpg
Waiting for your reply,
Trustindex Support Team
Thread Starter
zucs
(@zucs)
Hi there!
The issue disappeared for a while, but now is back again
Here is the Advanced Troubleshooting report you have asked for.
https://pastebin.com/w1D5CAjx
Thanks
Hi @zucs ,
Thank you for getting back to us.
I am sorry to hear that the issue arises again, I’ve contacted our developers about this, and they will investigate. Well’ let you know once we hear back from them.
If you could try recreating the plugin int the meantime, we would appreciate that.
To re-create the plugin, go to the “Advanced” menu and click the “Re-create” button to reset it. Then, in the “Free Widget Configurator” tab, follow the setup steps again to configure the plugin.
Once you’ve done that, please let us know if the issue persists.
Thank you for your cooperation.
Best regards,
Trustindex Support Team
Hi @zucs ,
Could you let us know if recreating the plugin helped this time?
Waiting for your reply,
Trustindex Support Team
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This reply was modified 10 months ago by
liditrudex.
Hi @zucs !
Thank you for contacting Trustindex!
Let us know if there’s anything else we can help you with.
Best regards,
Trustindex Support Team
