Error with payment

  • Resolved yungraphik34

    (@yungraphik34)


    1 year, 6 months ago

    If you click on reserve and proceed to checkout and payment with Square, you will get an error message. I need help with getting payment to work. https://prnt.sc/Cqsu0mjWLITr

    VALUE_EMPTY – Field must not be blank – INVALID_REQUEST_ERROR

    I also get an error when checking out for a subscription payment which is another page and get the error “There has been a critical error on this website” https://prnt.sc/xCdS4bDV6EYA

    • This topic was modified 1 year, 6 months ago by yungraphik34.
    • This topic was modified 1 year, 6 months ago by yungraphik34.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 year, 6 months ago

    Hello @yungraphik34

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened to hear about the issue you’re experiencing and are committed to resolving it for you as quickly as possible.

    To help us investigate further, could you kindly confirm the following details:

    1. Are you using the updated version of the plugin?
    2. Have there been any modifications made to your checkout process?

    Additionally, if you could share your site health report with us, it would greatly help in diagnosing the issue. If you prefer not to share it here, please feel free to send it via an official support ticket.

    We are eager to assist you and ensure everything is functioning as expected.

    Warm regards,
    Support Team – WP Experts

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    1 year, 5 months ago

    Hello @yungraphik34 ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 2 replies - 1 through 2 (of 2 total)

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