• Resolved dededey

    (@dededey)


    Hi sometimes with the plugin payments became impossibile, in the log got this message

    2022-02-17T08:52:31+00:00 DEBUG POST https://api.paypal.com/v1/billing-agreements/agreement-tokens
    Request Body: {"description":"Checking if reference transactions are enabled","payer":{"payment_method":"PAYPAL"},"plan":{"type":"MERCHANT_INITIATED_BILLING","merchant_preferences":{"return_url":"https:\/\/example.com\/return","cancel_url":"https:\/\/example.com\/cancel","skip_shipping_address":true}}}
    Response Debug ID: 4c6f6d65ad20e
    Response: Array
    (
        [code] => 403
        [message] => Forbidden
    )
    
    Response Body: {"name":"AUTHORIZATION_ERROR","debug_id":"4c6f6d65ad20e","message":"Authorization error","information_link":"https://developer.paypal.com/webapps/developer/docs/api/#AUTHORIZATION_ERROR","details":[{"name":"REFUSED_MARK_REF_TXN_NOT_ENABLED","message":"This merchant account is not permitted to create Merchant Initiated Billing Agreement"}]}
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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @dededey,

    All this message tells us, is that you are seemingly not using the latest plugin version 1.6.5 yet and that Reference Transactions are not enabled for your account. That’s only a problem if you are selling subscription products.
    To better judge what could be causing eventual errors during checkout, we’d be interested in a copy of your WooCommerce system report and your latest complete PayPal Payments log files.

    You can share it either here in the forums or better privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/
    If you decide to send a private message, please include a link to this thread.
    Thanks!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)

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