Error with publishing with Dokan

  • Resolved serpaspar

    (@serpaspar)


    2 years, 11 months ago

    After talking with WordPress team, it seems there is an uncompatibility between dokan and woocommerce – this is visible when publishing a new product.

    It seems it has to do with one of the latest update of Dokan.

    The error I am getting is

    PHP Fatal error:  Uncaught Error: Call to undefined function WeDevs\Dokan\dokan_get_option() in /srv/htdocs/wp-content/plugins/dokan-lite/includes/Rewrites.php:19

    Can you confirm this error is coming from Dokan plugging or is not related?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tanvir Hasan

    (@tanvirh)

    2 years, 11 months ago

    Hi @serpaspar

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    Tanvir Hasan

    (@tanvirh)

    2 years, 11 months ago

    Hi @serpaspar

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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