Error with purchased Woo Commerce Plugins

  • Resolved Rydium

    (@rydium)


    5 years, 10 months ago

    Hello,
    Everything is up to do date yet Woo Commerce status reports:
    WooCommerce Admin by WooCommerce – 1.3.2 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce ANZ eGate Gateway by Tyson Armstrong – 3.0.7 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce Services by Automattic – 1.24.0 – Installed version not tested with active version of WooCommerce 4.3.1
    WooCommerce Australia Post Shipping by WooCommerce – 2.4.25 – Installed version not tested with active version of WooCommerce 4.3.1
    Toolset WooCommerce Views by OnTheGoSystems – 2.7.11 – Installed version not tested with active version of WooCommerce 4.3.1

    I purchased Aus Post and ANZ eGate Payment Gateway yesterday and this error appears yet all up to date?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Tseten a11n

    (@tibetanitech)

    5 years, 10 months ago

    Hi @rydium,

    I understand you are concerned about the notice on your system status report that some of your plugins are showing Installed version not tested with an active version of WooCommerce 4.3.1.

    This notice means that the plugin version that you are using is not yet tested with the WooCommerce latest version i.e in your case 4.3.1.

    Unless you are seeing any conflict or problem with your site, this notice shouldn’t affect you. For extension like Australia Post Shipping Method and WooCommerce ANZ eGate Gateway I was not able to find any report from other users where their version has a conflict with WooCommerce 4.3.1.

    If you find any problem with your site after updating your WooCommerce, please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter Rydium

    (@rydium)

    5 years, 10 months ago

    Thank you @tibetanitech .

    I just checked our Shop and the Shop Homepage is blank! I updated a couple of days ago so it looks like I do have a problem somewhere.

    I will go through the troubleshooting process and see how I go.

    Plugin Support Tseten a11n

    (@tibetanitech)

    5 years, 10 months ago

    @rydium let us know how did it go. We are happy to help troubleshoot this further in WooCommerce.com support.

    Plugin Support Thu P. a11n

    (@thup90)

    5 years, 9 months ago

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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