Error with SSL 443

  • Resolved machtwerk

    (@machtwerk)


    5 years, 10 months ago

    Hi, until yesterday everything worked fine but today by getting to my Dashboard I retrieve the message for MonsterInsights:

    Error
    The firewall of your server is blocking outbound calls. Please contact your hosting provider to fix this issue. cURL error 35: Unknown SSL protocol error in connection to http://www.google.com:443

    Before I ask my Provider like recommended I need some more infos, why suddenly this should be and what the exact call it is which is getting blocked. Thx!

    BR Stefan

    The page I need help with: [log in to see the link]

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  • Plugin Author chriscct7

    (@chriscct7)

    5 years, 10 months ago

    In prior versions we used a check to the http version of http://www.google.com/blank.html to check the ability of the site to do outbound calls to connect to Google’s APIs. With the latest release we now try that same check on https://www.google.com/blank.html.

    Apparently your hosting provider hasn’t kept their curl library up to date (and by that I mean they must have you on a version that’s dramatically out of date) given Google’s site is compatible with most versions of curl issued in the last few years.

    This is not something you can fix it’s something your hosting provider must fix. You should give them the error provided and they can go from there.

    -Chris

    • This reply was modified 5 years, 10 months ago by chriscct7.
Viewing 1 replies (of 1 total)

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