Hi @pumpkin-web
Can you walk us through the exact steps you did to trigger or encounter the problem?
The error code you’re seeing, “Internal system error Code: 10008”, typically indicates an issue with the connection between your website and the TikTok for Business plugin, and not an issue with WooCommerce.
On the other hand, I recommend making sure that all plugins and WordPress are up-to-date. If yes, it would be best to perform a conflict test (by switching to Storefront theme and see if the issue is gone, then if not, try deactivating all plugins and reactivating each to see if it’s a plugin/theme conflict. You can find a more detailed explanation of how to do a conflict test here.
If the issue persists, try to reinstall the plugin and re-connect your account with your website.
I hope it helps!
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved.
If you still need help with this and are using the TikTok for WooCommerce extension, please contact us directly via WooCommerce.com → My Account → Support. You may need to create an account/log in before you are able to access that page.
Cheers!
