Plugin Author
Soft79
(@josk79)
Can you please paste your WooCommerce system status report?
Were you already using our plugin and did this issue suddenly appear? Or did you just install our plugin?
We have been using your supplement for more than a year. We use it on other sites but only here I have a problem.
### WordPress Environment ###
WordPress address (URL):
Site address
WC Version: 6.5.1
REST API Version: ✔ 6.5.1
WC Blocks Version: ✔ 7.4.3
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: sr_RS
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 64 MB
PHP Time Limit: 60
PHP Max Input Vars: 10000
cURL Version: 7.71.0
OpenSSL/1.1.1d
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB-log-cll-lve
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 6.5.1
WC Database Prefix: wp_
Ukupna veličina baze podataka: 208.82MB
Veličina baze podataka: 146.23MB
Veličina indeksa baze podataka: 62.59MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 0.45MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 17.55MB + Index: 11.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 5.99MB + Index: 1.46MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 2.83MB + Index: 2.06MB + Engine MyISAM
wp_arcontactus: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_arcontactus_callback: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_arcontactus_lang: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_arcontactus_prompt: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_arcontactus_prompt_lang: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cartflows_ca_cart_abandonment: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_cartflows_ca_email_history: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cli_cookie_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cli_cookie_scan_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cli_cookie_scan_cookies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cli_cookie_scan_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cli_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 1.59MB + Engine InnoDB
wp_ee_products_sync_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ee_product_sync_call: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ee_product_sync_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ewwwio_images: Data: 1.13MB + Index: 0.51MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailerlite_checkouts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_mailerlite_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_ml_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 6.36MB + Index: 1.17MB + Engine InnoDB
wp_postmeta: Data: 51.58MB + Index: 30.11MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 3.61MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_rank_math_analytics_gsc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_analytics_objects: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wp_rank_math_internal_links: Data: 0.27MB + Index: 0.04MB + Engine MyISAM
wp_rank_math_internal_meta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wp_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 6.52MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.28MB + Index: 0.31MB + Engine InnoDB
wp_terms: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_term_relationships: Data: 0.31MB + Index: 0.30MB + Engine InnoDB
wp_term_taxonomy: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 4.52MB + Index: 5.03MB + Engine InnoDB
wp_users: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
wp_wacv_abandoned_cart_record: Data: 3.86MB + Index: 0.04MB + Engine MyISAM
wp_wacv_cart_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wacv_email_history: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wacv_guest_info_record: Data: 0.18MB + Index: 0.02MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.32MB + Index: 0.19MB + Engine MyISAM
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.03MB + Index: 0.05MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 1.03MB + Index: 0.74MB + Engine MyISAM
wp_wc_order_stats: Data: 0.34MB + Index: 0.20MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.20MB + Index: 0.21MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.14MB + Index: 0.31MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfconfig: Data: 1.70MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 12.03MB + Index: 1.13MB + Engine MyISAM
wp_wfhits: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 8.32MB + Index: 0.49MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfstatus: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woodmart_wishlists: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woodmart_wishlist_products: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_woot_tables: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woot_tables_columns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woot_tables_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woot_vocabulary: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woo_shippment_provider: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wp_wotv_woo_track_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 1.03MB + Index: 0.21MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
### Post Type Counts ###
attachment: 3220
cms_block: 3
custom_css: 2
customize_changeset: 11
cwginstocknotifier: 147
elementor_library: 1
library_modules: 2
library_rows: 3
mc4wp-form: 2
nav_menu_item: 169
oembed_cache: 3
page: 23
post: 53
product:
product_variation:
revision: 602
shop_coupon: 48
shop_order:
shop_order_refund: 5
tb_cf: 1
tbuilder_layout: 1
tbuilder_layout_part: 7
themify_popup: 3
wacv_email_template: 3
wcct_countdown: 1
wlwl_email: 1324
woo_discount: 1
woo_discount_cart: 1
woodmart_sidebar: 2
woodmart_slide: 5
wp_global_styles: 1
wpcf7_contact_form: 1
ywdpd_discount: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (26) ###
CAPTCHA 4WP: od WP White Security – 7.0.6.1
Contact Us all-in-one button: od Areama – 2.1.7
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: od codewoogeek – 3.0
Contact Form 7: od Takayuki Miyoshi – 5.5.6.1
ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic): od ELEXtensions – 1.2.4
Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: od Conversios – 4.7.5
Facebook for WooCommerce: od Facebook – 2.6.16
Free Shipping Label: od Devnet – 2.4.1
WPBakery Page Builder: od Michael M - WPBakery.com – 6.9.0
Loco Translate: od Tim Whitlock – 2.6.2
MailerLite - Signup forms (official): od MailerLite – 1.5.6
Really Simple SSL: od Really Simple Plugins – 5.3.2
Safe SVG: od 10up – 2.0.1
Rank Math SEO: od Rank Math – 1.0.90
Srpski prevod na latinici: od Srpska Vordpres zajednica – 1.3
Themify Popup: od Themify – 1.3.3
Abandoned Cart Recovery for WooCommerce: od VillaTheme – 1.0.6
MailerLite - WooCommerce integration: od MailerLite – 1.6.8
Orders Tracking for WooCommerce: od VillaTheme – 1.1.16
WooCommerce Extended Coupon Features FREE: od Soft79 – 3.2.9
WooCommerce Smart Coupons: od StoreApps – 5.5.0
WooCommerce: od Automattic – 6.5.1
Woodmart Core: od – 1.0.33
WP Fastest Cache: od Emre Vona – 1.0.2
Custom Product Tabs for WooCommerce: od YIKES
Inc. – 1.7.7
### Inactive Plugins (3) ###
Pixel Manager for WooCommerce: od SweetCode – 1.17.9
Slider Revolution: od ThemePunch – 6.5.24
WooCommerce Free Gift Coupons: od Kathy Darling – 3.0.4
### Must Use Plugins (1) ###
installatron_hide_status_test.php: od –
### Settings ###
API Enabled: –
Force SSL: –
Currency: RSD (RSD)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
### WC Pages ###
Prodavnica: #4543 - /prodavnica/
Korpa: #8 - /korpa/
Plaćanje: #9 - /potvrda-placanja/
Moj nalog: #10 - /moj-nalog/
Opšti uslovi korišćenja: #105 - /uslovi-koriscenja/
### Theme ###
Name: Woodmart Child
Version: 1.0.0
Author URL: http://xtemos.com
Child Theme: ✔
Parent Theme Name: Woodmart
Parent Theme Version: 6.4.2
Parent Theme Author URL: http://themeforest.net/user/xtemos
WooCommerce Support: ✔
### Templates ###
Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart-child/woocommerce/emails/admin-new-order.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php
### Action Scheduler ###
Complete: 17.504
Oldest: 2022-05-13 18:06:53 +0200
Newest: 2022-06-13 18:02:15 +0200
Pending: 4
Oldest: 2022-06-13 18:07:15 +0200
Newest: 2022-06-19 15:43:31 +0200
### Smart Coupons related settings ###
Number of coupons to show: 0
Number of characters in auto-generated coupon code:
Valid order status for auto-generating coupon: processing
completed
Include tax in the amount of the generated gift card: no
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: no
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: yes
Prices entered with tax: yes
Rounding: no
Display prices in the shop: incl
Display prices during cart and checkout: incl
Display tax totals: single
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons
### Status report information ###
Generated at: 2022-06-13 18:03:20 +02:00
It hadn’t appeared before. Only recently but only some products. Do you know how to solve this problem?
The problem is solved. The theme of the function was a problem.
Plugin Author
Soft79
(@josk79)
Good to know. Do you know what method/filter/action/whatever was causing this?