• Resolved benq2

    (@benq2)


    Hi, I have 2 forms using forminator, one works fine that collects details and uses stripe to take payment however this very simple contact form is not working and displays “Error: Your form is not valid, please fix the errors!”
    I have removed all validation so I am not sure what is causing this?

    Exported code is below.

    {"type":"form","data":{"fields":[{"id":"name-1","element_id":"name-1","form_id":"wrapper-1511347711918-1669","type":"name","cols":12,"required":false,"field_label":"First Name","placeholder":"E.g. John","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","conditions":[],"wrapper_id":"wrapper-1511347711918-1669"},{"id":"email-1","element_id":"email-1","form_id":"wrapper-1511347712118-1739","type":"email","cols":12,"required":false,"field_label":"Email Address","placeholder":"E.g. [email protected]","validation":false,"validation_text":"","conditions":[],"wrapper_id":"wrapper-1511347712118-1739"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-1988247712118-9871","type":"textarea","cols":12,"required":false,"field_label":"Message","placeholder":"Enter your message...","input_type":"paragraph","limit":"180","limit_type":"words","conditions":[],"wrapper_id":"wrapper-1988247712118-9871"}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav"},"formName":"contact form","version":"1.14.0","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","form-style":"default","enable-ajax":"true","autoclose":"true","submission-indicator":"show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"behaviour-thankyou","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","submitData":{"custom-submit-text":"Send Message","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!","conditions":[]},"validation-inline":"","form-expire":"no_expire","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"","submission-file":"delete","form_name":"contact-form","form_status":"publish","use-autofill":"1","honeypot":"1","use_ajax_load":"1","use_donotcachepage":"1"},"client_id":null,"notifications":[{"slug":"notification-1234-4567","label":"Admin Email","email-recipients":"default","recipients":"[email protected]","email-subject":"New Form Entry #{submission_id} for {form_name}","email-editor":"You have a new website form submission: <br/> {all_fields} <br/>---<br/> This message was sent from {site_url}.","email-attachment":"true"}]},"status":"publish","version":"1.14.0"}

    • This topic was modified 5 years, 7 months ago by benq2.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @benq2

    Sorry to hear you are having this issue.

    I imported the form to my website but it worked as expected.

    Would it be possible to send the form link on your website and we can check if there is any JavaScript error on the browser console?

    It can be a temporary page.

    Best Regards
    Patrick Freitas

    Thread Starter benq2

    (@benq2)

    Hi, is there an email address I can send the link to?

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hello @benq2,

    Yup sure, Kindly send an email to [email protected] and use the following template:

    Subject: Attn:”Prathamesh”

    Description:
    Link to the site and the thread for reference

    Thank you,
    Prathamesh Palve

    Hello, we haven’t heard back from you in a while so we will close down this ticket, if you have any followup questions feel free to reopen it.

    Best regards,
    Predrag

Viewing 4 replies - 1 through 4 (of 4 total)

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