• Resolved nickw10

    (@nickw10)


    Hi from tonight, I’ve started to get an error on the submission of my form, it seems to be connected to an option of ‘pic n mix’ being selected as the booking type and the newsletter consent being left unchecked, there was a submission yesterday that worked which is the strangest part, the form works if another booking type is selected and the newsletter consent is left empty.

    Link to the exported form, hopefully you can find the issues.

    • This topic was modified 3 years, 8 months ago by nickw10.

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  • Hi @nickw10

    I believe this is due to a known issue with special characters in checkbox fields.

    Please try removing all special characters (ex the - in Pic-N-Mix and commah in Newsletter Singup) from both the name and value fields for all checkboxes, and see if that does the trick.

    This issue will be patched in a future update.

    Hope this helped!

    Thread Starter nickw10

    (@nickw10)

    You are correct, the weird thing was the form worked fine if you selected Pic-N-Mix and ticked the newsletter signup, but I’ve removed the ‘-‘s and the comma and it all seems to work just fine.

    Thanks

    Nick

    Hi @nickw10

    I hope you are doing good today.

    As you can read above and here:
    https://ww.wp.xz.cn/support/topic/error-forminator-payment/
    this is a known issue and it will be fixed in future updates.

    Kind Regards,
    Kris

Viewing 3 replies - 1 through 3 (of 3 total)

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