Errors after install

  • Resolved nicoleabates

    (@nicoleabates)


    11 years, 6 months ago

    please help, I installed the lastest option-tree 2.4.4 from the version 2.2.2. After installing it I am getting all these errors when visiting the site:

    Warning: include_once(/home/content/52/11868052/html/oakparkhc/wp-content/themes/arinafa-wp/home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/includes/ot-functions.php) [function.include-once]: failed to open stream: No such file or directory in /home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/ot-loader.php on line 541

    Warning: include_once() [function.include]: Failed opening ‘/home/content/52/11868052/html/oakparkhc/wp-content/themes/arinafa-wp/home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/includes/ot-functions.php’ for inclusion (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/ot-loader.php on line 541

    Warning: include_once(/home/content/52/11868052/html/oakparkhc/wp-content/themes/arinafa-wp/home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/includes/ot-functions-deprecated.php) [function.include-once]: failed to open stream: No such file or directory in /home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/ot-loader.php on line 541

    Warning: include_once() [function.include]: Failed opening ‘/home/content/52/11868052/html/oakparkhc/wp-content/themes/arinafa-wp/home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/includes/ot-functions-deprecated.php’ for inclusion (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/52/11868052/html/oakparkhc/wp-content/plugins/option-tree/ot-loader.php on line 541

    Fatal error: Call to undefined function ot_get_option() in /home/content/52/11868052/html/oakparkhc/wp-content/themes/arinafa-wp/functions.php on line 156

    I realize now that I was supposed to dis activate the other version before installing the latest one, but dont know how to fix it.Please help!
    Thanks so much- Nicole

    https://ww.wp.xz.cn/plugins/option-tree/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Derek Herman

    (@valendesigns)

    11 years, 6 months ago

    So you have two versions activated at the same time? You need to access your server via FTP and rename both of the option-tree directories so the plugin deactivates itself and then rename the newer version back to what it was before. Be sure to visit the Plugins page before you rename the directory back to it’s original name so WP clears the activated plugins info.

    Plugin Author Derek Herman

    (@valendesigns)

    11 years, 6 months ago

    It’s very likely you have theme mode activated too. Which means you need to remove that code or upgrade the version of option tree that is in your theme and not as a plugin.

    Thread Starter nicoleabates

    (@nicoleabates)

    11 years, 6 months ago

    Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)

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