Errors after update to 2.162

  • Resolved ivydev

    (@pinkivy)


    9 months, 3 weeks ago

    We just updated Security by CleanTalk from 2.155 to 2.162. On the backend, when I go to Security by CleanTalk, I get these daily errors now:

    2025-08-20 09:15:11: Scheduled: scanner__launch: “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: UNEXPECTED RESPONSE: \u0022\u0022\u003Chtml\u003E\\r\\n\u003Chead\u003E\u003Ctitle\u003E401 Authorization Required\u003C\\/title\u003E\u003C\\/head\u003E\\r\\n\u003Cbody\u003E\\r\\n\u003Ccenter\u003E\u003Ch1\u003E401 Authorization Required\u003C\\/h1\u003E\u003C\\/center\u003E\\r\\n\u003Chr\u003E\u003Ccenter\u003Enginx\u003C\\/center\u003E\\r\\n\u003C\\/body\u003E\\r\\n\u003C\\/html\u003E\\r\\n\u0022\u0022″2025-08-20 13:48:10: Scheduled: background_scan: “WRONG_SITE_RESPONSE TEST_ACTION FOR RC scanner__controller, ERROR: UNEXPECTED RESPONSE: \u0022\u0022\u003Chtml\u003E\\r\\n\u003Chead\u003E\u003Ctitle\u003E401 Authorization Required\u003C\\/title\u003E\u003C\\/head\u003E\\r\\n\u003Cbody\u003E\\r\\n\u003Ccenter\u003E\u003Ch1\u003E401 Authorization Required\u003C\\/h1\u003E\u003C\\/center\u003E\\r\\n\u003Chr\u003E\u003Ccenter\u003Enginx\u003C\\/center\u003E\\r\\n\u003C\\/body\u003E\\r\\n\u003C\\/html\u003E\\r\\n\u0022\u0022”

    What does this mean? How can I resolve these errors? (The site has WordPress 6.8.2)

Viewing 6 replies - 1 through 6 (of 6 total)
  • vadimcleantalk

    (@usr1)

    9 months, 3 weeks ago

    Hello @pinkivy

    Thanks for the report. To investigate this properly, could you please open a support ticket at https://cleantalk.org/my/support? We’ll check everything in detail and help resolve the issue.

    Thread Starter ivydev

    (@pinkivy)

    9 months, 3 weeks ago

    Ok, but note that on https://cleantalk.org/my/support, “Open a support request” directs to this forum. “If you have any question not related to a plugin feel free to ask us privately” seems to be what you want me to use. But my question IS related to the plugin, so the messaging is not clear. I will note my issue there though.

    vadimcleantalk

    (@usr1)

    9 months, 3 weeks ago

    Oops… Please accept my apologies. I was originally intended to forward this link: https://cleantalk.org/my/support/open.

    Please accept my sincere apologies for this inaccuracy.

    Thread Starter ivydev

    (@pinkivy)

    9 months, 3 weeks ago

    I was writing my ticket on the other forum, but I decided to Synchronize with Cloud, and refresh the page, and there was one less error. I did it again and the other went away. So now I don’t see errors. I had done this before writing this ticket, but at that time, the errors persisted. I guess it just needed more time.

    vadimcleantalk

    (@usr1)

    9 months, 3 weeks ago

    Glad to hear the errors are gone @pinkivy

    If the issue comes back or anything else pops up, feel free to contact us anytime.

    SergeM

    (@serge00)

    9 months, 2 weeks ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 6 replies - 1 through 6 (of 6 total)

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