Errors and API Calls fixed quickly

  • nicolegap

    (@nicolegap)


    1 year, 2 months ago

    All of a sudden one day, the WooCom PayPal plugins red-lined! I had Errors and API Calls and couldn’t get to the checkout on my site. I went to support and it was the wrong type of support but that group got me to the correct group who emailed me very quickly to let me know they were on the case. Soon they had a correction in the form of a download/plugin upload, which I didn’t know how to go about executing. I emailed back, telling them of my ignorance, and they were quick to get back with easy-to-understand instructions and they didn’t make me feel stupid at all. I was able to get the correction uploaded and everything has worked great since!

    • This topic was modified 1 year, 2 months ago by nicolegap.
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  • Plugin Support Femi

    (@femiyb)

    1 year, 2 months ago

    Hi @nicolegap,
    Thank you so much for your kind words! We’re really glad to hear that everything is working smoothly again and that our team was able to assist you quickly and clearly. 😊

    We always aim to make the support process as helpful and judgment-free as possible, so it means a lot to know you felt supported every step of the way. If you ever need help again, you know where to find us!

    Wishing you continued success with your store!

Viewing 1 replies (of 1 total)

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