Errors on activation

  • Resolved mavenmore

    (@mavenmore)


    6 years, 7 months ago

    I am seeing the following errors on activation of the plugin:

    2019-10-18 12:21:34: Updating firewall: NO_REMOTE_FILE_FOUND
    2019-10-18 12:21:54: scanner_update_signatures: NO_VERSION_FILE

    Plus this wordpress error displayed at the top of the wordpress site dashboard:

    ate_id(): Cannot regenerate session id – session is not active in /var/sites/e/eb5-visa.com/public_html/wp-content/plugins/security-malware-firewall/security-malware-firewall.php on line 752

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author alexandergull

    (@alexandergull)

    6 years, 7 months ago

    Hello.

    I transfer this info to the development group.

    We will contact you within a few days.

    Be well,

    Safronik

    (@safronik)

    6 years, 7 months ago

    Hello,

    Thank you for the feedback! We have fixed the problem.

    Please follow these steps:

    1. Go to WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Security & Malware scan by CleanTalk” —> Deactivate.
    3. After the automatic page refreshing find the plugin again “Security & Malware scan by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
    4. Download the plugin archive from here: https://github.com/CleanTalk/security-malware-firewall/releases/download/dev-version/security-malware-firewall.zip
    5. Go to Plugins —> Add New —> Upload Plugin.
    6. Choose the downloaded archive and press “Install Now”.

    Contact us if you have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)

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