Could you post your site URL here, so I can have a look?
If you want it to remain private, you can contact us using the form here:
http://jetpack.com/contact-support/
Please make sure to include a link to this thread in your message. Thanks!
It’s graceandgrit.com, the plugin is currently turned off. Thanks.
Do you happen to have a lot of authors or editors registered on your site? If so, could you tell me how many, and what you use the author or editor roles for on your site?
Thanks!
We only have four users. They are all admins, 2 developers, VA and the owner. I’m confused though, is this regarding the widget error from above? I still don’t have an answer on that and I still have JP turned off. Thanks.
Hi there. How’s this going? We still need help please. Thank you.
Thanks for the extra details, and sorry for the delayed reply.
We’ve recently fixed an issue where Jetpack’s Widget Visibility feature would cause issues on sites with a lot of users. That’s not the case on your site though, so the problem isn’t related.
Could you copy the full error and paste it here? It may tell us more about what’s causing this.
Thanks!
Thanks Jeremy, I reinstalled and it seems to be working now. 🙂
