Plugin Contributor
Jamie
(@codente)
That’s really strange. Could you please do the following:
1. Clear the BB cache
https://docs.wpbeaverbuilder.com/beaver-builder/troubleshooting/debugging/issue-fixer-clear-the-cache/
2. If that does not work to resolve the issue, could you enable debug mode and share the debug URL it gives you here?
Here’s how to enable debug mode: https://docs.wpbeaverbuilder.com/beaver-builder/troubleshooting/debugging/enable-beaver-builder-debug-mode/
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This reply was modified 3 years, 9 months ago by
Jamie.
Plugin Contributor
Jamie
(@codente)
I notice your server is using PHP 8.1. I don’t know of any specific issues with 8.1 but if you could downgrade to PHP 8 just to test that, that would be helpful.
This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.
If you can install plugins, install and activate “Health Check”: https://ww.wp.xz.cn/plugins/health-check/
It will add some additional features under the menu item under Tools > Site Health.
On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.
There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.ww.wp.xz.cn/support/handbook/appendix/troubleshooting-using-the-health-check/