Hello @gabriela67,
We apologize for the inconvenience caused. We are aware of this issue and have made some changes to our plugin.
Please, use this instruction below to install the fixed version (the fix will be included in the further version):
Download link: https://github.com/CleanTalk/security-malware-firewall/releases/download/fix-version/security-malware-firewall.zip
1. Go to the WordPress Administrator Panel —> Plugins.
2. Find the plugin “Security by CleanTalk” —> Deactivate.
3. After the automatic page refresh, find the plugin again “Security by CleanTalk” —> Delete. Confirm “Yes, delete these files”.
4. Go to Plugins —> Add New —> Upload Plugin.
5. Download the plugin archive from the link above.
6. Choose the downloaded archive and press “Install Now”.
Did it help you?
If this version helps you, please let us know so we can release it.
Thank you, that seems to have solved the issue.
When will the fix be released? I manage ~40 sites and cannot do all of them mannualy.
Hello @gabriela67,
We are planning to release the update within couple of days as soon as we’ll get more feedback.
Thank you.
Hello,
Yes, I had the same issue, and I also manage many websites, so it’s just not feasible to have to deactivate/delete, reinstall, and reapply the domain-related code for all the websites. I hope the update will be released quickly.
Isn’t this quite a critical bug?
Thanks
Hello @elyazalee,
We’ll do our best to release the fix as soon as possible.
Thank you.
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This reply was modified 1 year, 4 months ago by
amagsumov.
Is is possible to roll back the plugin to previous version?
It works but general settings are lost (not sure if all of them or just some).
Got it. Could you please try,
- Deactivate/Activate plugin in the WordPress console -> Plugins page.
- Clear any browser cache and cache by specific WordPress plugins (which cache pages).
Are the settings back?
We’ve made some fixes. Please update the plugin to the latest 2.150.1 version.
https://cleantalk.org/help/update-wordpress-security
Did it help?
You’re welcome! Feel free to contact us anytime.
If you have a moment, could you please leave us some feedback? We would be very grateful.
Just follow the link https://ww.wp.xz.cn/support/plugin/security-malware-firewall/reviews/
